SoftBank Pepper Manual
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6
Who is Pepper
9
Unboxing Pepper
13
Moving Pepper
15
Interacting with
Pepper
17
Using the Stop
Button
21
4
11
13
16
18
25
Safety
7
Overview
Pins
Choosing the
environment
Operating Pepper
Taking care of
Pepper
Technical
information
8
What's in the box
12
Charging Pepper
14
Turning
Pepper ON
17
Turning
Pepper OFF
19
Reboxing Pepper
26
Support

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Summary of Contents for SoftBank Pepper

  • Page 1 Who is Pepper What’s in the box Overview Pins Charging Pepper Unboxing Pepper Choosing the Turning Moving Pepper environment Pepper ON Interacting with Operating Pepper Turning Pepper Pepper OFF Using the Stop Taking care of Reboxing Pepper Button Pepper Safety...
  • Page 2 Always follow installation and service instructions closely, and store them for safekeeping. Pepper is not intended for use by children, or any person with reduced physical, emotional, sensory or mental capabilities, or lack of experience and knowledge unless either: * children under 14 years old are supervised by a person responsible for their safety, and who has read and understood the instructions.
  • Page 3 Who is Pepper Introduced in 2014, Pepper is the world’s first social humanoid robot, designed to engage and intuitively interact with people. Attractive Easily accepted With an optimal size of 120cm (4ft) tall, an Friendly, safe and unprejudiced eye-catching appearance and humanoid...
  • Page 4 Overview Pepper is available with three different options. The difference does not have any impact on the basic use of the robot. Soft Cover and Stop Button Pepper with 360° Plate Pepper with 180° Plate Shoulder LEDs Pepper 360° Plate* Charging Flap 180°...
  • Page 5 What’s in the box Battery Charger* with AC cord User Guide Certification Leaflet User Guide Hip Pin Knee Pin If something is missing, please contact Support at: www.softbankrobotics.com/support * Two battery chargers models available.
  • Page 6: Unboxing Pepper

    Unboxing Pepper Pull the ramp out. Keep the box protections. You will need them to store Pepper. Pepper is heavy! Be careful when handling the robot. Place your hands under Pepper’s arms, and slowly lift Pepper out.
  • Page 7 Unboxing Pepper Remove the tape and all protections. Pepper might be unstable and fall if not put in the right posture. Safe Posture Wrong posture Open the Soft Cover and store the Pins in Remove the Pins. their respective slots.
  • Page 8: Using The Pins

    Only insert the Pins when: • cleaning Pepper. Do not insert the Pins when Pepper is ON. • reboxing Pepper. • putting Pepper in Safe Posture. Only when Pepper is OFF: Pins inserted Pins removed Knee and hip joints Knee and hip joints move freely.
  • Page 9: Charging Pepper

    You can find out the model of the battery charger on the case. ALDE410004 Battery Charger CUSTOMER P/N: ALDE410004 Version: E00 Pepper is charging. Pepper is fully charged. T0000001 Battery Charger The battery charger is plugged. Pepper is charging. Pepper is fully charged.
  • Page 10: Choosing The Location

    Flap to release the shoulder and the other brakes. on the hip. Ensure the new location complies with Pepper’s use conditions. Choosing the location For more information, please refer to Safety (p.21). 90 cm Ensure there are no...
  • Page 11 - the Pins are removed (p.11). Ognak Press the Chest Button once and wait. Gnuk! ~2 minutes Click! After standing up, Pepper is ON but not ready yet for interaction. He is ready once: • Pepper has checked his surroundings, • the eyes are white.
  • Page 12 Briefly press the Chest Check if the Shoulder LEDs are blinking. Button once to listen to the notification. Information Warning Error Click! If the Shoulder LEDs are yellow or red, Pepper may have an issue. If needed, contact Support (p.26).
  • Page 13: Operating Pepper

    Sleep Mode. Safe Posture Standing Posture Rest Mode In Rest Mode, all activities are stopped and all motors are turned off: Pepper will not speak or move. Press the Chest Button twice quickly to activate or disactivate Rest Mode.
  • Page 14 ~4 seconds Safe Posture Standing Posture ~1 minute Forced switch OFF: If Pepper doesn’t react or doesn’t turn OFF normally (as shown above), press the Chest Button until Pepper turns OFF. Turning Pepper OFF using the Stop Button For security: •...
  • Page 15 If needed you can products. insert the Pins. (see p.11) Storing Pepper If you still have the box, use it to store Pepper. Turn Pepper OFF. Press the Stop Button. Fully charge Pepper. DO NOT insert the Pins otherwise Pepper might fall.
  • Page 16 Be careful when the Pins are inserted, Pepper’s knee and hip will move freely. Click! Remove the Pins from their storage and Bring Pepper in front of the box, and make sure insert them in their respective slots. the Charging Flap is closed.
  • Page 17 Reboxing Pepper Lift Pepper to the Carefully bring the box to the floor. Standing Posture while pushing him into the box. Be careful, Pepper could be unstable. Adjusting Pepper in his box Battery charger Close the box with strong tape.
  • Page 18: Safety Information

    Safety Information IMPORTANT: It is strongly recommended that users follow these safety guidelines for their personal safety, not doing so may lead to void the warranty of Pepper or the battery charger. General This Pocket Guide and the accompanying certification leaflet are provided in the box with Pepper.
  • Page 19 Do not walk too close to the wheels, as Pepper may run over your toes. • If Pepper is equipped with the 180° plate or the 360° plate, the robot can move with this optional equipment. Do not walk on the plate and do not place your feet in front of the plate.
  • Page 20 • The infrared diodes are classified in EXEMPT group according to standard IEC62471 edition 1. • For more information about the lasers, please refer to the chapter entitled “Pepper sensor ranges” Pepper sensor ranges Pepper can detect objects around it using various built-in sensors. However there are exceptional areas which Pepper cannot cover.
  • Page 21 Using Pepper near medical devices IMPORTANT NOTICE FOR USE IN HEALTHCARE ENVIRONMENTS: SoftBank Robotics products are not medical devices and are not listed under UL or IEC 60601 (or equivalent). Radio-frequency waves from electronic equipment can negatively affect the operation of other electronic equipment, causing them to malfunction.
  • Page 22: Technical Specifications

    Technical Specifications 47.4 in 1203 mm 16.2 in 412 mm 47.6 in 1208 mm 53.4 in 16.7 in 1356 mm 424 mm 18.9 in 480 mm 25.5 in ROBOT 648 mm Robot size See diagrams 1400 x 580 x 580 mm Packaging size (HxWxL) Physical 55.1 x 22.8 x 22.8 in...
  • Page 23 SOFTBANK ROBOTICS disclaims proprietary interest in other marks and names. The design of PEPPER is the property of SOFTBANK ROBOTICS EUROPE. All the images in this document are non-binding, may be subject to change and are the property of SOFTBANK ROBOTICS EUROPE.

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