Hardware Errors - Sun Microsystems StorEdge L400 Installation And User Manual

D.1

Hardware Errors

TABLE D-1
number appears on the display panel during either normal operation or diagnostic
operation.
TABLE D-1
Error Description
Number
10 DROPPED A CARTRIDGE. The CHM
dropped a cartridge.
11 SOURCE EMPTY. There is no cartridge
in the source location.
12 DESTINATION FULL. A cartridge
already exists in the destination
location.
13 PUT MECH. FAILURE. The CHM
could not successfully place a cartridge
because of mechanical problems.
14 PICK MECH. FAILURE. The CHM
could not successfully pick a cartridge
due to mechanical problems.
15/16 NO SRC ELEMENT; NO DEST
ELEMENT. No data cartridge
magazine was installed at the selected
location.
17 CHM FULL BEFORE MOVE. A
cartridge was in the gripper in one of
these circumstances:
- at power-on
- when reset
- before a move operation
18 SRC CART INSIDE DRIVE. The CHM
could not successfully pick a cartridge
because it was still loaded in the drive.
D-2 Sun StorEdge L400 Installation and User's Guide • April 1998
presents the hardware error conditions in numerical order. The error code
Hardware Errors by Error Code
Corrective Action
If the cartridge label was removed, make sure that
there is no label adhesive remaining on the cartridge.
If the label was not removed, contact your service
provider.
CAUTION: Do not try to put the cartridge back in
the gripper.
Install a cartridge in the source location or redirect
the CHM to another location.
Remove the cartridge from the destination or redirect
the CHM to another location.
Make sure there is nothing blocking the CHM or the
tape drives. If the error persists, contact your service
provider.
Make sure there is nothing blocking the CHM or the
tape drives. If the error persists, contact your service
provider.
Install a data cartridge magazine or redirect the
CHM.
Remove the cartridge. Put the cartridge back in the
cartridge magazine if you know where to place it.
Make sure the tape library and the tape drives are
not being used by any host computer, then press
Reset on the operator panel. If the error purists,
contact your service provider.
Press the tape drive eject button and wait for the
cartridge to be unloaded, or redirect the CHM to
another location.