Drive Cleaning Errors - Sun Microsystems StorEdge L280 User Manual

2.9

Drive Cleaning Errors

TABLE 2-5 on page 2-18 describes situations that can cause the drive cleaning
message,
For drive cleaning instructions, refer to Section 2.8, "Cleaning the Autoloader Tape
Drive," on page 2-17.
Note – If the drive cleaning problems persists, call an authorized service provider.
TABLE 2-5
If this happens . . .
A brand new tape
cartridge is used and
a drive cleaning
message is received.
An older, frequently-
used tape cartridge
is loaded and a drive
cleaning message is
received.
An older, frequently-
used tape causes a
cleaning message to
be displayed for the
second time.
2-18 Sun StorEdge
™ ™
is displayed when any tape cartridge may be at fault.
CLEAN DRIVE
Drive Cleaning Troubleshooting
The reason is . . .
Debris from the tape
manufacturing
process was
deposited on the
drive head.
Dust from frequent
tape loads and
unloads has
probably built up on
the tape cartridge
and deposited on the
drive head.
The tape is probably
damaged. (Damaged
tapes can result in
unnecessary use of
the cleaning
cartridge.)
L280 User's Guide • June 1998
So you need to . . .
1. Clean the drive using the tape drive
cleaning procedure on Section 2.8,
"Cleaning the Autoloader Tape Drive,"
on page 2-17.
2. If the message is displayed again
within a short amount of time,
replace the tape.
1. Clean the outside of the tape cartridge
using a damp cloth.
2. Clean the tape drive using the tape
drive cleaning procedure found in
"Cleaning the Autoloader Tape Drive,"
on page 2-17.
1. Verify the tape is readable by clearing
the error message.
2. Try reading the tape again.
• If the tape can be read, back up data
from the damaged tape to another tape
cartridge, and discard the damaged
one.
• If the tape cannot be read, call a
service representative.