Troubleshooting The J Class Workstation - HP Visualize J2240 Service Handbook

See Section "Identifying
LCD-Indicated Conditions."
See Section "Selftest Failures."
Boot Manually.
See Section "Dealing with a Boot
Failure."
Run Self Test Diagnostics.
Failing FRU
Identified?
No
Run Support Wave Online Tests.
See Section "Running System
Verification Tests."
Failing FRU
Identified?
No
Run ODE Diagnostics.
See Section "Running ODE-Based
Diagnostics."
Failing FRU
Identified?
No
Call HP Support.
Figure 4–2. Troubleshooting the J Class Workstation
Yes
Yes
Yes
Start
Note any error
or status messages.
Yes
Monitor Blank?
No
Yes
Unrecoverable
(HPMC) Error?
No
Problems
Yes
Accessing Boot
Device?
No
Replace FRU as
Described in Chapter 5.
Troubleshooting 4–3