Fault Diagnosis And Troubleshooting; Faq About Hardware; No Power On Boot - Inspur NF5260FM6 User Manual

Fault Diagnosis and
Troubleshooting
This section describes common server problems and their handling suggestions.

FAQ About Hardware

8.1.1 No Power on Boot

Description:
After the power button was pressed, the power LED was orange instead of green
and the drive status LEDs were off. In addition, the monitor had no display output,
and the fans of the server did not rotate.
Handling suggestion:
Check the PSU LED on the rear panel of the server.
1. PSU LED is off or red
a. This problem indicates a power failure. Check whether the power socket
works properly, the power cable is plugged in place, and the PSU cables
supply power normally.
b. After everything is checked without any problems, if the PSU LED is still off
or red, then the PSU is probably faulty. Replace the PSU with a new one of
the same model and configuration to check whether the original PSU is
faulty. If the PSU LED turns green but the power LED remains orange,
please contact Inspur at 1-844-860-0011 (toll-free)/1-760-769-1847 (DID)
or email us at serversupport@inspur.com.
2. All PSU LEDs are green
a. In this case, unplug the power cable, re-plug it to the PSU, and power on
the server again.
b. If the problem persists, replace each PSU with a new one of the same
model and configuration to check whether the original PSUs are faulty.
c. If none of the preceding operations can resolve the problem, call Global
Service Hotline 1-844-860-0011 (toll-free)/1-760-769-1847 (DID) or email
us at serversupport@inspur.com.
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