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5.
If the instructions above do not resolve the problem, call Inspur Customer
Service Hotline (1-844-860-0011/1-760-769-1847) or email to
serversupport@inspur.com.
7.1.6
Abnormal Drive Status LED
Symptoms:
The drive activity status LED is off or the drive fault LED illuminates red when the
server is under normal operation.
Solutions:
1.
Check whether the drives are installed in place.
2.
Check whether the drives were removed and inserted or subject to other
manual operations. If yes, restore the array through RAID configuration to
ensure the drives are configured properly.
3.
If the drives were not subject to manual operations, run a command under the
OS to see if all the drives are identified. If the server is configured with the RAID
controller card, you can also log into the RAID management interface to check
whether there is a drive failure.
4.
If there is a drive failure or the instructions above do not resolve the problem,
call Inspur Customer Service Hotline (1-844-860-0011/1-760-769-1847) or
email to serversupport@inspur.com.
The hot-swap storage drives allow users to remove or replace drives
without shutting down or powering off the system, which improves the
system disaster recovery capability, scalability and flexibility. It only means
that the hot-swap storage drive can be plugged in and out online without
damage.
Depending on the RAID level, hot-swapping a storage drive in the RAID may
cause RAID degradation or failure. When installing a new drive, different
RAID controller cards have different policies. You may need to log into the
RAID management interface for recovery.
Remove the drive until the drive motor stops completely in order to prevent
damage to the motor.
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