Abnormal Memory Capacity; Abnormal Network - Inspur NF3180A6 User Manual

6. If the instructions above do not resolve the problem, call Inspur Customer
Service Hotline (1-844-860-0011/1-760-769-1847) or email to
serversupport@inspur.com.
7.2.3

Abnormal Memory Capacity

Symptoms:
The memory capacity displayed in the OS and the physical memory capacity are
inconsistent.
Solutions:
1. Check the OS version. The supported memory capacity varies with the
Windows OS version. Enter BIOS Setup to view the memory capacity. If the
memory is identified completely, the OS may be unable to access all the
installed memories. For example, Windows server 2008 ×86 supports up to 4
GB memory.
2. If the memory is not identified completely in BIOS Setup, confirm that the
corresponding slots have been populated with memories of the correct type.
3. If the instructions above do not resolve the problem, call Inspur Customer
Service Hotline (1-844-860-0011/1-760-769-1847) or email to
serversupport@inspur.com.
7.2.4

Abnormal Network

Symptoms:
The network is disconnected, or the rate is lower than the actual rate of the
network port under the server OS.
Solutions:
1. Check whether the network cable is connected properly and whether the
network port LED flashes normally to ensure that the network is configured
correctly.
2. Unplug and plug the network cable back to test if the problem has been
resolved. If not, connect the server with a laptop via a known working network
cable: If the network is normal, check the network cable or the switch port; if
the network is faulty, go to Inspur website
the latest NIC driver.
3. Check whether the NIC can be identified under the BMC Web interface, BIOS or
Shell and whether the MAC address is correct.
If the instructions above do not resolve the problem, call Inspur Customer Service
Hotline (1-844-860-0011/1-760-769-1847) or email to serversupport@inspur.com,
and inform us of the detailed warning information and failure.
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