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b. If other status LEDs are abnormal, log into the BMC Web interface to check
the BMS logs to see if there are warnings. If yes, record the detailed
warning information.
c. If the instructions above do not locate or resolve the problem, call Inspur
Customer Service Hotline (1-844-860-0011/1-760-769-1847) or email to
serversupport@inspur.com, and inform us of the detailed warning
information and failure.
7.1.4
Stuck in POST Interface or Other Interface
Symptoms:
After the power button has been pressed, the server gets stuck in the POST
interface or other interface and cannot enter the OS.
Solutions:
1.
If the server gets stuck in the Media Test Failure screen, confirm if OS is
installed successfully and OS boot order is set to first.
2.
If the stuck interface includes directional error information of hardware, such
as self-test errors of memory and RAID, record the detailed errors.
3.
If the stuck interface is the POST interface and there are errors reported in the
interface, record the detailed errors.
4.
If the instructions above do not resolve the problem, call Inspur Customer
Service Hotline (1-844-860-0011/1-760-769-1847) or email to
serversupport@inspur.com
7.1.5
PSU LED Off or Illuminates Amber
Symptoms:
A certain PSU LED on the rear panel is off or illuminates amber when the server is
under normal operation.
Solutions:
1.
Check if there is normal external power supply. Inspect the server for any
abnormal appearance such as burning or vulcanization.
2.
Check whether the power cable is connected properly. Re-connect the power
cable again.
3.
If the fault persists, remove the power and insert the PSU again.
4.
Shut down the server (if shutdown is allowed), switch the positions of the PSUs
and cross-check whether the PSU is faulty.
to inform us of the detailed errors.
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