Troubleshooting; Hardware Problems; Power-On Failure; No Display - Inspur NF5180M6 User Manual

7

Troubleshooting

7.1

Hardware Problems

7.1.1 Power-On Failure

Symptoms:
After pressing the power button, the power LED on the power button is orange and the
drive activity status LED is off. Meanwhile, there is no output on the monitor, and server
fans do not rotate.
Solutions:
Check the status of the PSU LEDs on the rear panel.
1. The PSU LEDs are off or amber
a. If the PSU LEDs are off or amber, it indicates abnormal power supply. Check if
the outlet can function, if the power cords are plugged properly and if the
power cables of the faulty PSU can work;
b. If all yes: the PSU LEDs are still off or amber, maybe the PSUs are faulty. Please
replace the faulty PSUs with PSUs of the same server model and of the same
specifications to test whether the PSUs have failed; the PSU LEDs turn green,
but the power LED on the power button is still orange, please call Inspur
Customer Service Hotline (1-844-860-0011/1-760-769-1847) or email to
serversupport@inspur.com.
2. All the PSU LEDs are green
a. If all the PSU LEDs are green, disconnect the power cables, remove and re-
insert all the PSUs. Connect the power cables and power on again to test if the
problem can be solved;
b. If re-inserting the PSUs won't work, please replace the PSUs with PSUs of the
same server model and of the same specifications to test whether the PSUs
have failed;
c. If the instructions above do not resolve the problem, please call Inspur
Customer Service Hotline (1-844-860-0011/1-760-769-1847) or email to
serversupport@inspur.com.

7.1.2 No Display

Symptoms:
After pressing the power button, the power LED on the power button changes from
orange to green, the system fans work normally, but there's no output on the monitor.
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