Table of Contents
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Problem
Door blocked
Obstruction sensor
Cause and remedy
Protruding load items or objects are blocking the door, e.g.
towels.
Remove all objects and sort the load so that it does not
obstruct the door.
The door seal sticks.
Clean the door seal.
Heavy objects in front of the washer-disinfector can impede
the automatic opening of the door by the Comfort door
lock.
Do not place (heavy) objects in front of the door of the
washer-disinfector.
The Comfort door lock is blocked.
Try to open the door carefully (without using force) by
pulling on the door handle.
If the door is still blocked:
Open the door using the emergency release.
Close the door and try to open it again using the but-
ton.
If it is still blocked:
Contact the W&H Customer Service Department.
Protruding wash load items or objects are blocking the
door, e.g. towels.
The door was closed before the door lock rail was fully re-
tracted.
Open the door.
Remove all objects and sort the wash load so that it
does not obstruct the door.
The door lock rail must be fully retracted before you
close the door again.
Problem solving guide
127
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