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Problem solving guide
Cancel with fault code
If a programme is cancelled and a fault code appears, e.g.
ents a number), there could be a serious technical fault.
In the event of a programme being cancelled and a fault code being shown:
Switch the washer-disinfector off using the button.
Wait approximately 10 seconds before switching the machine on again with the but-
ton.
Acknowledge the fault code by entering your PIN code.
Start the previously selected programme again.
If the same message appears again:
Make a note of the error message.
Switch the washer-disinfector off using the button.
Contact the W&H Customer Service Department.
Please also read the notes regarding the following fault codes.
Problem
Fault 403-405
Fault 406–408
Fault 412–414
Fault 432
120
Cause and remedy
A programme has been cancelled because water intake by
the machine was insufficient or severely restricted.
Open the stopcocks fully.
Follow the additional information given in the
ter inlet
message.
A programme was cancelled because the water flow rate is
insufficient.
Check whether the stopcocks are fully opened.
Please refer to the information regarding minimum flow
pressure in "Connection to the water supply" and "Tech-
nical data".
Check the filters in the water supply.
In this instance, please contact the W&H Customer Ser-
vice Department for advice.
A programme was cancelled because the water flow rate is
too high.
Refer to the information regarding recommended max-
imum flow pressure and maximum permissible static wa-
ter pressure in "Connection to the water supply" and
"Technical data".
In this instance, please contact the W&H Customer Ser-
vice Department for advice.
The door was opened using the emergency release.
See "Opening the door using the emergency release".
Fault XXX
(where XXX repres-
Check wa-
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