Stock Out< (01); Stock Overadvanced< (02); Stock Jammed< (03); Cutter Jammed< (10) - Microcom LDS2 Programming Manual

Diagnostics and Troubleshooting
5.2.1.1 >STOCK OUT< (01)
The ">STOCK OUT<" error response is generated when the printer runs out of stock or
media while in text and verbose modes. If the printer is configured for byte responses, the
code ASCII 0x01 will be issued from the printer in response to an enquiry command.
5.2.1.2 >STOCK OVERADVANCED< (02)
This error response generated when the printer has an excess amount of media feed out of
the printer and a Top-of-Form operation is executed. If the printer is configured for byte
responses, the code ASCII 0x02 will be issued from the printer in response to an enquiry
command.
5.2.1.3 >STOCK JAMMED< (03)
The ">STOCK JAMMED<" error response indicates that media is jammed and requires
correction before the printer can continue printing while in text and verbose modes. A stock
jam condition may be detected by two separate methods depending is the printer is
configured with a Label Present Detector or LPD. If the printer is configured for byte
responses, the code ASCII 0x03 will be issued from the printer in response to an enquiry
command.
When the printer is configured with an LPD and selected by the "^D509)" command, a stock
jam is detected by the LPD when the leading edge of the media did not arrive after the
motor stepped through the Print head to LPD distance ("^D643) command") plus 0.2 inches.
This detection method does not work if media is not detected at the LPD once printing starts
and is used in conjunction with the "^D311)" TOF command.
When the printer is configured without an LPD, not selected by the "^D509)" command, or if
media is blocking a configured LPD once printing commences, a stock jam condition is
detected using the registration mark detectors. The stock jam condition is reported when a
registration mark does not arrive after the entire script repeat distance plus 0.2 inches.
5.2.1.4 >CUTTER JAMMED< (10)
The ">CUTTER JAMMED<" error response is generated when the cutter is in a jammed
condition and cannot complete a full cycle while in text and verbose modes. If the printer is
configured for byte responses, the code ASCII 0x10 will be issued from the printer in
response to an enquiry command. For safety, this condition is treated as a fatal issue,
which the printer power must be cycled to recover from this error. The status light will be a
solid red when this error occurs.
5.2.1.5 >MISSING LABEL< (1C)
The ">MISSING LABEL<" response indicates that the printer has detected only the backing
material when using die-cut media indicating a missing label while in text or verbose
response modes. If the printer is configured for byte responses, the code ASCII 0x1C is
issued from the printer in response to an enquiry command.
5.2.1.6 >INCOMPLETE FORM< (1D)
The ">INCOMPLETE FORM<" response indicates that the printer did not complete the
current script while in text or verbose response modes. If the printer is configured for byte
responses, the code ASCII 0x1D is issued from the printer in response to an enquiry
command. This response appears in conjunction with the >STOCK OUT< error and a
printer configured with the "^D581)2" Finish Label command.
5-8 LDS2 Programming Manual - 880019-0202
Chapter 5