Microcom 438 Operator's Manual
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Microcom 438 Operator's Manual

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MODEL 438
DIRECT THERMAL PRINTER
OPERATOR'S MANUAL
PART NUMBER 880052-0103
Revised: July 1, 2021 CPC
Copyright © 2021 by Microcom Corporation, Lewis Center, Ohio – All rights reserved.

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  • Page 1 MODEL 438 DIRECT THERMAL PRINTER OPERATOR’S MANUAL PART NUMBER 880052-0103 Revised: July 1, 2021 CPC Copyright © 2021 by Microcom Corporation, Lewis Center, Ohio – All rights reserved.
  • Page 3 Documentation support written up to code version 1.11.44. Liability Disclaimer Microcom Corporation makes every effort to assure that all information and specifications contained in this manual are accurate; however, mistakes are sometimes made. Microcom Corporation shall not be liable for any damages resulting in the use or misuse of this product.
  • Page 5 3.3.12 Printing Preferences - Presenter tab ............3-15 3.3.12.1 Presenter tab - Configuration ............... 3-16 3.3.12.2 Configuration - Modes ................. 3-16 3.3.12.3 Configuration - Advanced ..............3-16 3.3.13 Printing Preferences - Modification tab ............3-16 438 Operator’s Manual - 880052-0103...
  • Page 6 3.4.2.2 HTTP Web Configuration – Microcom Ethernet Option ......3-23 3.4.2.3 Telnet Using MCT – Microcom Ethernet Option ........3-25 3.4.2.4 Telnet Using Command Prompt – Microcom Ethernet Option ....3-25 3.4.2.5 LDS1 Commands – Microcom Ethernet Option ........3-26 3.4.3...
  • Page 7 5.2.1.5 Software Switch #5 ..................5-9 5.2.1.6 Software Switch #6 .................. 5-10 5.2.1.7 Software Switch #7 .................. 5-14 5.2.1.8 Software Switch #8 .................. 5-15 5.2.2 Communication Port Configuration ............. 5-16 5.2.2.1 Baud Rate ....................5-16 438 Operator’s Manual - 880052-0103...
  • Page 8 Compressed Binary GRAPHIC Downloads ........... 6-4 Advanced GRAPHIC Format Conversion for Programmers ......... 6-4 6.5.1 Save Compressed Graphics to RAM (D107) ..........6-4 6.5.2 Save Compressed Graphics to FLASH (D133) ..........6-5 Downloadable Graphics Commands ..............6-5 438 Operator’s Manual - 880052-0103...
  • Page 9 Aztec, TCI 52 ....................8-24 8.1.25 QR Code, TCI 53 ..................8-26 Bar Code Rotation ..................... 8-28 Bar Code Human Readable Text ............... 8-29 CHAPTER 9 CODE PAGE SWITCHING ........... 9-1 What is Code Page Switching? ................9-1 438 Operator’s Manual - 880052-0103...
  • Page 10 List of Tables ......................12-9 APPENDIX ....................13-1 Appendix A: Limited Warranty .................. 13-1 Appendix B: RMA Procedure ................... 13-3 Appendix C: ^D Command Summary ............... 13-5 Glossary ........................13-21 Appendix D: User Notes ..................13-25 438 Operator’s Manual - 880052-0103...
  • Page 11 438 Operator’s Manual - 880052-0103...
  • Page 12 Introduction This manual covers the 438 printer. The 438 printer uses a 4.1-inch (104mm) print head. The printer may be configured with a standard resolution of 203 dpi (8 dots/mm) or an optional 300 dpi (12 dots/mm). Figure 1-1 Printer Model 438 Operator’s Manual - 880052-0103...
  • Page 13 438 Operator’s Manual - 880052-0103...
  • Page 14 Print Resolution 300 DPI (12 dots/mm = 0.0032” per dot) Maximum Print Speed 8”/sec. (203 mm/sec.) Maximum Print Width 438 - 203DPI = 4.098” (104 mm) Maximum Print Length 50” (1,270 mm) with 203 dpi Table 1-2 Printing Specifications 438 Operator’s Manual - 880052-0103...
  • Page 15 Corporation representative for additional information regarding testing and evaluation of thicker or rigid media types. **NOTE: The 438 printer’s media path has a maximum width of 4.5” while the actual printable width is 4.095” for the 203 DPI print head.
  • Page 16 · Storage of fonts, label formats and graphics in both volatile RAM and non- volatile FLASH memory. · All BMP files may be converted using a Microcom utility program. · Rotated: 0 º, 90 º, 180 º, and 270 º.
  • Page 17 · Supports 203 dpi and 300 dpi print heads · Automatic stock ejection on paper-out · Label Present Detector (LPD) reflective sensor with indicator light 2.5 Options · 10/100BASE-T Ethernet communications port · Pinch Release · External paper supply holders · Cleaning kit 438 Operator’s Manual - 880052-0103...

  • Page 18: Typical Printer Accessories

    3.2.1 Printer Power The 438 printer has a universal auto-sensing internal power supply that operates in the 100- 240 VAC; 50-60 Hertz range. The three-prong female end of the power cord plugs into the mating connector located on the back of the printer.

  • Page 19: Ac Power Connection

    110 to 115,200 and uses hardware CTS handshaking. The CTS and RTS signals are required when using hardware flow control. The other signals are offered in the event that the host computer would require them. 438 Operator’s Manual - 880052-0103...

  • Page 20: Rs-232 Cable Configurations

    USB port operates as a virtual serial communications port and requires the installation of the Microcom Corporation supplied USB driver for proper operation. The USB cable must be connected to a host PC that is already powered on before the printer is turned on. The ^D108 command is used to select the USB port and requires a power cycle to take affect.
  • Page 21 Getting Started Chapter 3 1. Right click on the installer, and select “Run as administrator”. 2. Click the “Next” to continue the installation. 3. Wait for the installer to finish setting up the driver files. 438 Operator’s Manual - 880052-0103...
  • Page 22 4. Select the New install or Uninstall existing driver if already running a Qualsoft version or if installing more than one printer, select the Install another printer model (Copy n). 5. Select the Model number of the printer being installed. 438 Operator’s Manual - 880052-0103...
  • Page 23 Getting Started Chapter 3 6. Select the communication port that is going to be used with the printer. 7. Select next to start the installation. 438 Operator’s Manual - 880052-0103...
  • Page 24 This section will explain how to configure the Windows Driver for proper operation. The example below also shows a Microcom Thermal Printer under Unspecified devices. This is the USB driver that is loaded when the printer is powered on and the printer USB port is connected to the printer.
  • Page 25 3.3.4 Printer Properties Page - Ports tab Selecting the Ports tab at the top allows the printer port to be changed if connecting to a different printer communication port. 438 Operator’s Manual - 880052-0103...
  • Page 26 “About” tab. This shows the driver version number and release date. 3.3.6 Printing Preferences - Print tab The Print tab shows the available options that may be set. Typically, these are already set for proper operation and do not need to be adjusted. 438 Operator’s Manual - 880052-0103...
  • Page 27 3.3.7 Print tab - Halftone Adjustment The Halftone Adjustment icon opens the dialog windows below. This allows the user to manipulate the image settings that the driver uses to produce images. 3-10 438 Operator’s Manual - 880052-0103...
  • Page 28 3.3.9 Print tab - User Commands The User commands tab allows for the user to pass printer commands directly into the data stream. This is typically used for either troubleshooting or custom override commands. 438 Operator’s Manual - 880052-0103 3-11...
  • Page 29 Please note that this default may not represent your media type or size. 3.3.11 Printing Preferences - Media tab The Media tab is used to set specific setting of the media size and operations that in a form that the printer requires to maintain correct registration. 3-12 438 Operator’s Manual - 880052-0103...
  • Page 30 The options include None, Advance when idle, Advance every label, Cut after label, and Cut with LPD. Selecting the “None” option will disable the dispense modes. The printer will print the job and then stop without performing any dispense option. 438 Operator’s Manual - 880052-0103 3-13...
  • Page 31 Steps past gap or SPG value used to align the print from page to page. This value is fixed value for each printer model. Some printer models have a different sensor location for the blackline reflective sensor and the Transmissive Gap sensor. Please review the printer 3-14 438 Operator’s Manual - 880052-0103...
  • Page 32 Check with your printer model operator’s manual to see if a presenter is supported. This tab is ignored on models that do not support the use of a presenter. 438 Operator’s Manual - 880052-0103 3-15...
  • Page 33 This tab is used to control the number of copies, print speed, and port monitor status enable. 3.3.13.1 Modification - No of Labels This field controls how many copies of the current page will be printed. 3-16 438 Operator’s Manual - 880052-0103...
  • Page 34 Windows driver. 3.3.14 Printing Preferences - Save/Restore tab The Save/Restore tab is used to export or import driver settings and to force back to the factory defaults based on the printer model installed. 438 Operator’s Manual - 880052-0103 3-17...
  • Page 35 >CUTTER ERROR<, >DATA ERROR<, >FAIL TIMEOUT<, or >FAIL SIZE< LDS1 control messages. 3.3.15.7 PRINTER_STATUS_OFFLINE Message indicates that the printer is powered down or the driver is unable to communicate with the printer. No LDS1 equivalent control language printer message. 3-18 438 Operator’s Manual - 880052-0103...
  • Page 36 Ethernet connection but on a serial channel inside the printer. This means that the speed is limited to 115200 baud rate. The second option is available on code version 1.11.32 and later is a Microcom developed solution that provide true Ethernet speeds that is not limited to the 115200 serial cap. The Microcom option board must be installed at the factory and is not intended for field installation.
  • Page 37 Select the Search button to search for the XPORT device. To change or configure the IP address, first click to highlight the XPOT-03 device and select the Assign IP button. Select Assign a specific IP address and select Next. 3-20 438 Operator’s Manual - 880052-0103...
  • Page 38 Next. The next screen prompts you to confirm your selection by pressing the Assign button. Once the task is complete, select the Finish button to return to the main Device Installer screen. 438 Operator’s Manual - 880052-0103 3-21...
  • Page 39 3.4.2 Ethernet – Microcom Ethernet Option Board The Microcom Ethernet Option Board provides different methods of configuring the Ethernet port for usage. Printer’s ship from the factory with DHCP enabled and if a DHCP server does not assign an IP address within a minute, the printer will use AUTO IP to assign an available IP address (169.254.X.X with X representing a random unused value) and the NET Mask assigned to...
  • Page 40 3.4.2.2 HTTP Web Configuration – Microcom Ethernet Option Follow these instructions to use the HTTP Web interface to configure the Microcom Ethernet Option board. Power the printer up with the print button pressed and held in and then release the button once the printer boots and the light turns solid green.
  • Page 41 The File Upload section of the configuration screen may be used to send commands or files directly to the connected printer. Any feedback sent from the printer will be displayed in the window. Notice the ^D29 command in the Send Command line and the response in the window. 3-24 438 Operator’s Manual - 880052-0103...
  • Page 42 3.4.2.4 Telnet Using Command Prompt – Microcom Ethernet Option Open the Microsoft command line and enter “telnet microcom”. The user name and password by default are both “mic”. The “v” option must be used to save and reboot to save any changes.
  • Page 43 Modes 1 (^A1^D108) sets the XPORT/USB Autodetect while modes 5 (Microcom Ethernet Option) and 6 (3 Port Auto Select) may be used to configure the printer for Microcom Ethernet Option. Turn the printer ON with the print button pressed and held in. Release the button after the printer status light turns a solid Green.
  • Page 44 Sending a ^A1^D108 would set the printer to the 2 Port Autoselect between the USB or the XPORT Ethernet port. Sending a ^A5^D108 or ^A6^D108 command would set the printer to either use the Microcom Ethernet Option board or to the 3 Port Auto Select (Serial, USB, or Microcom Ethernet). 438 Operator’s Manual - 880052-0103...

  • Page 45: Loading Media - Fixed Guide

    Chapter 3 3.5 Loading Media The easy- to-release print head makes loading media into the Model 438 printer an easy process. Follow the instructions below to properly load the media. 1. Feed the media into the paper path, located on the back of the printer, until you feel resistance.

  • Page 46: Loading Media - Adjustable Guide

    Press & hold the Print Button while the printer is READY to Feeding labels advance label media. The printer will continue advancing label (Line feed) media until releasing the Print Button. Table 3-2 Print Button Description 438 Operator’s Manual - 880052-0103 3-29...

  • Page 47: Status Indicator Light Description

    Indicates an error has occurred. The printer will remain in this state until the condition is removed. If an unexplained error Flashing Red persists, contact your Service Representative. Table 3-3 Status Indicator Light Description 3-30 438 Operator’s Manual - 880052-0103...
  • Page 48 To enter the Diagnostic Mode, press and hold the Print Button “IN” while turning the printer “ON.” Release the Print Button after printer begins to print the Status Label. The printer will enter the DIAGNOSTICS Mode, and print the Statistics label and a print test pattern. 438 Operator’s Manual - 880052-0103 3-31...

  • Page 49: Status Label (Examples)

    Printing Statistics Command (^A1^D29). The diagonal line test pattern is also used to show thermal dots that have expired on the printhead. These areas will appear as vertical lines in the test pattern printout. Figure 3-7 Status Label (Examples) 3-32 438 Operator’s Manual - 880052-0103...
  • Page 50 DOS MODE (for example: C:\>MODE COM1:115200, n,8,1, p) command before copying the files to the port. Create a text file, enter “^D3” <CR> (carriage return) and save it as “D3.txt”. Send the file to the printer by 438 Operator’s Manual - 880052-0103...
  • Page 51 Print head Dots/mm Dots/inch Inch/Dot 0.0049 0.0033 EXAMPLE: To enter the width of a label that is 2” wide when using a 203dpi head, the value entered would be 406 (2” x 203 dots/in. = 406). 438 Operator’s Manual - 880052-0103...
  • Page 52 Below is a sample label format created for the Model 438 with a 300 DPI print head. We will refer to this format as we break down the steps and components to produce the format.
  • Page 53 For example, a 4” X 6” label printed with a 203 DPI print head would be 812 (4 X 203) dots in the horizontal or “X” direction, and 1218 (6 X 203) dots in the “Y” direction. 438 Operator’s Manual - 880052-0103...

  • Page 54: Header Elements

    HFM was set to a value of 5 in the format used to create the sample in Figure 4-2. This means that a total of five format fields are to be generated. If the HFM were changed to 4, only the first four format fields would be generated. 438 Operator’s Manual - 880052-0103...

  • Page 55: Valid Lsx Values

    Generally, better print quality is achieved by printing at lower speeds, however this is also dependent on the media and contrast settings as well. Labels per minute can be calculated by the equation below: IPS x 60 seconds Labels per Minute Label Height 438 Operator’s Manual - 880052-0103...

  • Page 56: Dps Values

    SPG parameter of the header when the default AGD of “1” is entered in the header. This means that fields that are left blank or text data for the associating format fields that are left empty will not print. 438 Operator’s Manual - 880052-0103...

  • Page 57: Dot To Gap Parameters

    Table 4-3 Dot to Gap Parameters For media that has a LSY value less than the parameter value in table 4-3, the SPG will need to be calculated. SPG can be calculated using this formula: 438 Operator’s Manual - 880052-0103...
  • Page 58 GAP header parameter. Calculation Examples: Die-cut Media: A 438 203 DPI printer being used with 3" x 1" media containing a .125" die-cut gap. The SPG would be calculated as follows: SPG = (D2G + LSY - DRM) mod (LSY + SBL)
  • Page 59 (“,”). A carriage return must follow each format field for proper operation to occur. The values entered must be positive integers for all of the parameters of the format field. 4-10 438 Operator’s Manual - 880052-0103...

  • Page 60: Label Format Field Elements

    X coordinate “1”. There is no X coordinate of “0”. The X coordinates increase in size from the left to right. An XB of 300 would place 438 Operator’s Manual - 880052-0103 4-11...
  • Page 61 The TCI parameter determines how the text string will be printed. The TCI is used to select text, bar codes, lines, downloadable font, or graphics. All of the TCI values used by the 438 printer are listed in Table 4-4 below. For example, a TCI of “1” for the text string data “012345”...

  • Page 62: Tci Values

    TCI parameter. 4.6.6.1 Embedded Fonts The Model printers provide seven resident Helvetica style embedded fonts that can be selected using the CGN when text is selected by the appropriate TCI value. 438 Operator’s Manual - 880052-0103 4-13...

  • Page 63: Cgn-Embedded Fonts

    Swiss™721 Normal 90 degree Swiss™721 Normal 0 degree Swiss™721 Normal 90 degree Swiss™721 Normal 0 degree Swiss™721 Normal 90 degree Swiss™721 Normal 0 degree Swiss™721 Normal 90 degree Swiss™721 Normal 0 degree Swiss™721 Normal 90 degree 4-14 438 Operator’s Manual - 880052-0103...

  • Page 64: Cgn - Standard Downloadable Font Set

    For Example: If a TCI of 40 is selected the CGN will be omitted by entering nothing for the CGN and surrounding the parameter with the comma delimiter. 1,200,200,10,40,,0,0,100,1 438 Operator’s Manual - 880052-0103 4-15...

  • Page 65: Cgn-Bar Code Symbologies

    Right Justified below the base-line Centered above the base-line Centered below the base-line Table 4-8 shows how to obtain the proper character placement or starting positions relative to the format field’s orientations and justifications. 4-16 438 Operator’s Manual - 880052-0103...

  • Page 66: Fo & Fj Character Starting Positions

    This is useful for allowing several fields to use sections of the same text string, minimizing the amount of data transmitted. For example, for the text string 0123456789, a TSP of 5 and a CC (Character Count) of 2 would print 45. 438 Operator’s Manual - 880052-0103 4-17...

  • Page 67: Line Draw Sample

    (commas) without values. An example of two lines drawn on a label is shown in Figure 4-5. This 3 x 3” label was designed for a 438 printer with a 300 DPI print head. ^D57 <CR>...

  • Page 68: Label Format Line Draw

    “Line” was used in the example to clearly define the label format fields that contain line values. However, it could have simply been one character such as a period “.” XB (X Beginning Coordinate) The X and Y coordinates determine the start of the line draw. 438 Operator’s Manual - 880052-0103 4-19...
  • Page 69 Format Fields defining the line draw and the text fields. The size of the box is not defined by the text. Adjustment to the size of the box must be made by adjusting the line draw coordinates. 4-20 438 Operator’s Manual - 880052-0103...

  • Page 70: Reverse Video Sample

    It is possible to create a reverse video effect with barcodes using this method. ^D57 5,1280,900,0,0,7,2,0,1,0,0 1,640,700,8,1,5,0,4,2,2,,,,,8 2,640,591,11,1,5,0,4,2,2,,,,,8 3,640,465,26,1,3,0,4,2,2,,,,,8 4,640,350,6,1,3,0,4,2,2,,,,,8 4,640,50,6,16,3,,4,5,150,,,,,1 ^D56 Microcom Corporation Thermal Printing Solutions 012345 Figure 4-8 Auto Reverse Video Sample 438 Operator’s Manual - 880052-0103 4-21...
  • Page 71 Designing Labels Using LDS Chapter 4 4-22 438 Operator’s Manual - 880052-0103...
  • Page 72 “control B” is shorter, it is easier to use in direct terminal mode. In general, it is better to use the ^D2 command sequence inside a file or program to assist in trouble-shooting the format. 438 Operator’s Manual - 880052-0103...
  • Page 73 (D23 -SW3 bit 7), which is required if saving graphics, the ^E will not function. This means that if the printer is going to be using binary compression, the 5 NULL’s method should be used to request status instead of the ^E command. 438 Operator’s Manual - 880052-0103...
  • Page 74 Byte Mode: The response is sent to the host as a hexadecimal number (byte) as shown in Table . Each string is represented by a single byte with nothing separating them. The end of the response is terminated with a 0xFF character. 438 Operator’s Manual - 880052-0103...
  • Page 75 >FLASH READBACK The printer failed to read and verify the FAILED< configuration parameters are present. >ERASE FAILED FOR The flash was unable to erase SECTOR n< Table 5-1 Enquiry Responses 438 Operator’s Manual - 880052-0103...
  • Page 76 Port #1 Parity Enable: Turns printer port #1 parity ON or OFF for serial communication. 1 = Disable Parity (NONE) 0 = Enable Parity Echo: If this feature is enabled, the printer will echo all received characters to the serial port. 1 = Enable 438 Operator’s Manual - 880052-0103...
  • Page 77 1 = Power-ON label is selected by SW2: 6, 7, and 8 0 = Power-ON label is standard format 6,7,8 Power-up Format: These switches work in conjunction with switch location 5 above. They determine which stored format is loaded at 438 Operator’s Manual - 880052-0103...
  • Page 78 Accept “|” for Ctrl: Sets whether the “pipe” character will be interpreted the same as the “Ctrl” key. The “pipe” character is the <SHIFT> + \ key. 1 = Disable 0 = Enable (<|> key functions as <Ctrl> key) 438 Operator’s Manual - 880052-0103...
  • Page 79 Refer to the ^D39 command for additional information. 1 = Enable 0 = Disable 5,6,7,8 Code Page Selection: Positions 5 through 8 are used to select from the available code pages stored within the printer. See Chapter 9 for more details 438 Operator’s Manual - 880052-0103...
  • Page 80 3 Type of Top-Of-Form Sensor: The leading edge of the label stock can be sensed using either a reflective sensor or a transmissive sensor. The correct type of sensor is determined by the printer hardware configuration being used. 1 = TOF is TRANSMISSIVE 438 Operator’s Manual - 880052-0103...
  • Page 81 Model 424 printer. This bit will also determine the printer’s response when pin 4 of P17 is active. Reserved Enable Pre-Stock Out feature: This command supports the PSO option and is used to detect stock out errors using an optional sensor 5-10 438 Operator’s Manual - 880052-0103...
  • Page 82 “>IO 0nH< where “n” is a hex number from 0 to F. Example: A status of >IO 05H< would indicate that inputs 1 and 3 are active (24v) and that inputs 2 and 4 are inactive (0v); 05H = 0101(binary). 438 Operator’s Manual - 880052-0103 5-11...
  • Page 83 ^D68<CR>05<CR> command (the <CR> indicates carriage return characters) would be issued. The printer ignores the LF characters, so a <CR+LF> is interpreted as a <CR> as well) would be sent to the printer. 5-12 438 Operator’s Manual - 880052-0103...
  • Page 84 NOTE: Default power up will disable I/O mode. The P17 and P21 connectors are 8 pin MTA50 AMP part number #1445350-8 and Microcom Corporation part number 510188-0008. The pin out is as follows (the square pad denotes pin one on the PCB): Connector P17 is the input port.
  • Page 85 0 = Enable system parameter saving Finish Mode: When enabled, the printer will finish printing the current label as far as it can after a stock out error. The change will take place after a power 5-14 438 Operator’s Manual - 880052-0103...
  • Page 86 When enabled, the printer will report the >LPD STOCK JAM< message if the printer was sent a print job and the LTS did not detect the media exiting the printer. 1 = Enable LTS Jam Detection 0 = Disable LTS Jam Detection 438 Operator’s Manual - 880052-0103 5-15...
  • Page 87 This command sets which serial port will be used the next time the printer is turned ON. The 438 printer has three serial data ports on the rear panel: RS-232, USB, or Ethernet. Only 1 port can be active at any given time. The D108 command sets how the printer selects the active serial port the next time the printer is powered ON.
  • Page 88 USB port. Microcom Ethernet option board: When the active port is set to a 5, the printer will ignore other ports being plugged into the machine and will only be active on the Microcom Ethernet option board.
  • Page 89 Set the MAC Address: The MAC address is assigned at the Factory and should not be changed. If the CPU connected to the Ethernet Option Board is replaced, the MAC will need to be set. Contact Microcom Corporation for a valid MAC address if needed.

  • Page 90: Printhead Sizes - D78

    The printer’s Ethernet interface will send the printer status byte to the HOST every few milliseconds. This is the command byte configuration: Command Byte From Host to Printer: 438 Operator’s Manual - 880052-0103 5-19...
  • Page 91 Purpose Mode until a power cycle occurs to cause the data to be stored in FLASH memory. This command is nonvolatile, so once the General Purpose Mode is entered the printer will stay in General Purpose Mode thru subsequent power cycles. 5-20 438 Operator’s Manual - 880052-0103...
  • Page 92 If an external print signal is provided on the General Purpose print input, the printer will begin printing as soon as the image has completed reprocessing plus approximately 10 438 Operator’s Manual - 880052-0103 5-21...
  • Page 93 While in this modem, the printer will re-render the format when the print signal goes away. This mode is intended to print the same format in quick succession and then stop. To exit this mode, the Restart signal should be used as the Abort signal is ignored. 5-22 438 Operator’s Manual - 880052-0103...
  • Page 94 45 54 42 59 4b 46 4e 52 The protocol will also fail if the image data is larger than the value entered after the ^D149 command. The printer will report >FAIL SIZE<, the status light 438 Operator’s Manual - 880052-0103 5-23...
  • Page 95 1 above and also saves a second set of configuration parameters into the first backup position. If the printer powers on and does not detect a configuration, it will first search the first backup position and restore the 5-24 438 Operator’s Manual - 880052-0103...
  • Page 96 This distance is set at the factory and is typically not needed to be changed. The transmissive Dot2gap distances represent the physical characteristics of the printer models. This command is 438 Operator’s Manual - 880052-0103 5-25...

  • Page 97: Transmissive Dot2Gap Values

    When using media that contains a blow-hole, set software switch #4 (^D24 command) for blow-hole detection and then issue the desired auto-size command before issuing the auto- size command or the results may be invalid. 5-26 438 Operator’s Manual - 880052-0103...
  • Page 98 1. With the head mechanism latched in its normal print position, the user inserts new media until it stops at the drive roller. 2. The printer senses the new media and waits the programmable amount of time set by the ^D120 command (default is 1.5 seconds). 438 Operator’s Manual - 880052-0103 5-27...
  • Page 99 TRANSMISSIVE sensor for more accurate sensing. These are the steps for AutoLoad with TOF: 1. With the head mechanism latched in its normal print position, the operator inserts new media until it stops at the drive roller. 5-28 438 Operator’s Manual - 880052-0103...
  • Page 100 Set TOF Retract Distance: When a TOF operation is in process, the paper moves forward until its leading edge is seen by the TOF sensor. As soon as the sensor sees the paper, the printer stops the forward motion of the 438 Operator’s Manual - 880052-0103 5-29...
  • Page 101 ^D3 command is executed; therefore, the ^D75 command must be issued before the ^D3 command. The only difference between this command and the ^D73 is the ability to increment and/or decrement sequential numbers in a batch. 5-30 438 Operator’s Manual - 880052-0103...
  • Page 102 ^D56 command or just prior to the ^D3 command. Refer to Section 5.6.1 for additional information regarding the use of the ^D75 command and the serial number functions. The following two commands are valid for both single and multiple serial number functions: 438 Operator’s Manual - 880052-0103 5-31...
  • Page 103 Load Field Number to Decrement by 1: The ^Axx specifies which text string field that will be decremented by one. The printer will not decrement fields beyond 0. Fields that instructs the printer to decrement beyond 0 will be set to 5-32 438 Operator’s Manual - 880052-0103...
  • Page 104 If set to a value of 2, the first line of new text entered following the ^D2 will overwrite line two. If two new text strings are entered, the existing text lines two and three will be overwritten. This command is used 438 Operator’s Manual - 880052-0103 5-33...
  • Page 105 The printer may be programmed to enter the mode automatically upon power-up by position 1 of software switch #2 (^D22 command). Enable modes 1 and 2. 5-34 438 Operator’s Manual - 880052-0103...
  • Page 106 This value is reported to the ^D29 statistics label. This command should be used prior to enabling the cutter with the ^D99 or ^D111 commands. Command Set Cutter Type No Cutter Guillotine Rotary 438 Operator’s Manual - 880052-0103 5-35...
  • Page 107 (dot row one). The ^D99 command will assume a default ^D95 value of 155. Disable Cutter operation. Enable Full Cut. 5-36 438 Operator’s Manual - 880052-0103...
  • Page 108 Tag/Tear Operation: Disable Tag/Tear operation. Advance after every print. Advance after copies count. Advance when idle. (Does not use LPD - retracts stock at next sent label format.) 438 Operator’s Manual - 880052-0103 5-37...
  • Page 109 Formats are retained even after power has been cycled when stored in FLASH memory. Formats stored in RAM will be lost when the printer is turned “OFF.” 5-38 438 Operator’s Manual - 880052-0103...
  • Page 110 107 Save Compressed GRAPHICS to RAM. (See Chapter 6, Downloadable Graphics) Display Memory Allocation. This command shows how all of the RAM and FLASH memory is being used Example display from the ^D119 command: 438 Operator’s Manual - 880052-0103 5-39...
  • Page 111 This command deletes the Label FORMAT stored in Slot #xx of the FORMAT storage bank in FLASH memory. Use this command to clear a FORMAT Slot in FLASH before storing a new FORMAT into the Slot. 5-40 438 Operator’s Manual - 880052-0103...
  • Page 112 Since this is an arbitrary number picked by the user, it is possible to create two separate FONT files with the same CGN #. In fact, many FONT files could be created using the same CGN #. For the 438 Operator’s Manual - 880052-0103 5-41...
  • Page 113 Slot #xx is now available in FLASH. The FONT may extend over several slots and the ^D119 will indicate how many slots are used. Process a FLASH FORMAT. ^Axx references the FORMAT file stored in Slot #xx Valid values for Axx are 1 to 128. 5-42 438 Operator’s Manual - 880052-0103...
  • Page 114 FONTS and GRAPHICS in RAM. This command is the equivalent to sending: 1) ^D100 (clears all downloaded FORMATS, FONTS and GRAPHICS in RAM. 2) ^A0^D140 (clears all user FONTS and GRAPHICS in FLASH). 438 Operator’s Manual - 880052-0103 5-43...
  • Page 115 ^D7 command, send the zipped code file to the printer and follow on screen instructions. This process may require some interactivity with the printer and failure to follow the proper process will cause the printer to become inoperable. Please contact your Microcom Corporation Representative for more information. 5.14...
  • Page 116 This command is a volatile command with a default of 0. The ^A1^D145 command lists the current setting under the Post Takeup Time. 25 msec 438 Operator’s Manual - 880052-0103 5-45...
  • Page 117 When the ^D163 command is issued, the printer returns a byte status that is defined below. Bit Position Definition Operation (12345678) Reserved Reserved 1 = Stock Detected PSO (Pre Stock Out) 0 = No Stock Detected 5-46 438 Operator’s Manual - 880052-0103...

  • Page 118: Sensor Status Byte Definitions

    X value in steps after the main motor starts. The valid range is 0 to 65535 steps. Please note that if a value is selected that exceeds to format LSY, the takeup would not turn on. 438 Operator’s Manual - 880052-0103 5-47...
  • Page 119 Printer Commands Chapter 5 5-48 438 Operator’s Manual - 880052-0103...
  • Page 120 Create a name for the converted GRAPHIC File. (Limit the file name to 8 characters. An extension is not necessary.) 3) Out Type 4) Slot Number Select an open slot number for storage. Use ^D119 to determine which slots are open. 438 Operator’s Manual - 880052-0103...
  • Page 121 Use “0” for FLASH and “1” for RAM. When converting a graphic on a 438 based engine, the Model 412 would be selected if creating a RAM graphic and a X24 would be selected if creating a Flash or non-volatile graphic.
  • Page 122 Please note that the compressed format is only usable on 8-bit data connections and will NOT function on 7-bit data connections. 438 Operator’s Manual - 880052-0103...
  • Page 123 The following sections are provided to developers who wish to create usable GRAPHIC images within their own applications. Commands in the following section are not typically seen for users using Microcom GRAPHIC utilities. 6.5.1 Save Compressed Graphics to RAM (D107) The following is the format of the ^D107 command when used to store a compressed GRAPHIC image file into RAM.
  • Page 124 “<” character. (i.e. >192690<) Save GRAPHICs or FONTs into RAM Memory without Compression: This command is intended for legacy support only and Microcom Corporation recommends either the ^D104 or ^D107 commands. Fonts must be less than 64KB for this command to function.
  • Page 125 Downloadable Graphics Chapter 6 438 Operator’s Manual - 880052-0103...
  • Page 126 CGN refers to the memory slot location of the downloaded font. Nonvolatile fonts are accessed thru TCI “7”. The following section details the process required to convert and download fonts to the printer. The conversion utilities “Fontcv16.exe” may be downloaded at http://www.microcomcorp.com. 438 Operator’s Manual - 880052-0103...
  • Page 127 1. Run the FONTCV16 program from a DOS prompt. 2. Follow the on-screen instructions and note the slot number the image is saved. The printer uses the same font structure as the Model 438 printer. Select the Model 438 printer when converting fonts for the printer.
  • Page 128 FONT from FLASH by using its CGN # and TCI #7(for FLASH). The FONT may be stored anywhere in the printer’s FLASH memory; it is NOT restricted to a specific FLASH memory location. The printer 438 Operator’s Manual - 880052-0103...
  • Page 129 8 data bits, no parity, 1 stop bit. Hint: After the FONT file has been sent, the ^D119 command may be used to verify that the new FONT is now available in FLASH. 438 Operator’s Manual - 880052-0103...
  • Page 130 UPC-E bar codes do not use inter-character spacing, therefore the character spacing (CS) element must be defaulted. The chart listed in Table 14 illustrates how the 11 digits are reduced to only 6 using the “zero suppression” compression. 438 Operator’s Manual - 880052-0103...

  • Page 131: Upc-E Zero Reduction Format

    (“*”) character, which is reserved for this purpose. This symbology uses 2:1, 3:1, 4:2, 5:2, and 8:3 ratios, which may be selected using the CGN parameter. Although most specifications require a specific inter-character 438 Operator’s Manual - 880052-0103...
  • Page 132 Databar has been identified to solve problems in the grocery industry and in healthcare, where items are too small to allow for older barcode symbology. The printer should have binary compression disabled before using GS1 Databar. 438 Operator’s Manual - 880052-0103...

  • Page 133: Gs1 Databar Truncated Sample

    The barcode contains a separator pattern, containing no data, which has a height equal to 3 times the X dimension. This symbology may be scanned omni-directionally. This symbology does not allow for human readable text with the barcode. 438 Operator’s Manual - 880052-0103...

  • Page 134: Gs1 Databar Stacked Omni-Directional Sample

    2) Send a label format that calls the GS1 Databar barcode TCI #35. These are the 7 parameters that MUST follow the ^D114 command: 1) Type of GS1 Databar barcode 2) XY Multiplier 3) reserved 4) reserved 5) reserved 6) Separator Height 7) Data to be encoded 438 Operator’s Manual - 880052-0103...

  • Page 135: Gs1 Databar Sample Label Format

    2,190,200,11,1,5<CR> ^D56<CR> <----------------------- END of Label FORMAT ^D2<CR> <------------------------- START of Text String x <-------------------------- any character will do… this is just a placeholder ^D3<CR> <------------------------- PRINT command Figure 8-7 GS1 Databar Sample Label FORMAT 438 Operator’s Manual - 880052-0103...

  • Page 136: Code128 Special Function Access

    This bar code uses three subsets (A, B, and C) which allows for the encoding of the full 128 ASCII character set along with special control codes. This bar code uses manual compression, which provides full control by manually shifting 438 Operator’s Manual - 880052-0103...
  • Page 137 128 ASCII character set. The 48 characters include the “space”, numerical characters 0 through 9, the English alphabet (uppercase only), characters $%+-. / along with five special characters including the start/stop character. 438 Operator’s Manual - 880052-0103...
  • Page 138 0. This parameter can only be used if the ECC% parameter is set to 0. Refer to Table 17 for the valid ECC_Level values and their equivalent correction code words. A carriage return character must be used to terminate this field. 438 Operator’s Manual - 880052-0103...

  • Page 139: Sample Format #1

    The following format samples show how to generate a PDF-417 bar code: Sample Format #1: ^D77<CR> :PDF-417 bar code data^\ 0<CR> 3<CR> 0<CR> 0<CR> 0<CR> 1:1<CR> ^D57<CR> 2,832,609,,25,6,2,1,285<CR> Text string 1,416,300,1,46,,,4,2,10<CR> 2,416,200,11,1,5,,4<CR> ^D56<CR> ^D2<CR> P<CR> Text string<CR> ^D3<CR> Figure 8-9 PDF-417 Sample Format #1 8-10 438 Operator’s Manual - 880052-0103...

  • Page 140: Sample Format #2

    The D164 command is used to receive and process the Datamatrix barcode with the elements discussed below. Once the Datamatrix barcode data is entered and processed, the barcode image may be placed using the normal format field by using a TCI of 47. 438 Operator’s Manual - 880052-0103 8-11...
  • Page 141 This parameter is used to set the width or row size of the Data Matrix symbol. Zero entry will invoke auto sizing. Height Parameter- 0 This parameter is used to set the height or column size of the Data Matrix symbol. Zero entry will invoke auto sizing. 8-12 438 Operator’s Manual - 880052-0103...

  • Page 142: Data Matrix Configuration Parameters

    See below for entire list. Values may be entered as upper or lower case. Encoding The Encoding parameter is used to set the encoding scheme that will be used for the supplied data. The printer default is set to “Auto”, which will automatically switch to the most 438 Operator’s Manual - 880052-0103 8-13...

  • Page 143: Data Matrix Encoding Schemes

    X12 Encoding Scheme X12 encoding scheme is use to encode the standard ANSI X12 electronic data interchange characters, which are compacted three data characters to two codewords in a manner similar to C40 encoding. 8-14 438 Operator’s Manual - 880052-0103...

  • Page 144: Ascii Codeword Values

    0 or a 1. To printer the proper barcode, the CGN field must also reflect a 0 or 1 to match the Barcode ID field. The CGN default is a 0 so if only one barcode is present and the Barcode ID is a 0, nothing has to be entered as the CGN. 438 Operator’s Manual - 880052-0103 8-15...
  • Page 145 After The ^D166<CR> is issue it must be followed by a set of ASCII digits that define a valid string with a <CR> as a terminator. The '-' (dash) may be included only to separate the 8-16 438 Operator’s Manual - 880052-0103...

  • Page 146: Intelligent Mail Barcode Bars

    This format line is used to place the barcode. The X, Y coordinates, followed by a CC of 1, TCI of 48, and the X and Y multiplier fields to adjust the desired size of the barcode. Figure 8-11 Intelligent Mail Barcode bars 438 Operator’s Manual - 880052-0103 8-17...

  • Page 147: Intelligent Mail Barcode Structure

    The Routing ZIP Code field will accommodate 0, 5, 9 or 11 digit ZIP Code information. Confirm requires a 9- or 11-digit Routing ZIP to serves as "Subscriber ID" for Origin Confirm users. The routing ZIP Code inserted into the 4CB must be registered in the Confirm account. 8-18 438 Operator’s Manual - 880052-0103...
  • Page 148 TCI of 49. Command Syntax: ^D176 Rotation Planet Code String EXAMPLE: ^D176 3 <------------------------------------ Rotation parameter 1234567890123 <---------------- Planet Code data ^D57 1,832,2000,0,0,08,2,1,,0,0 1,400,400,1,49,,,4,12,3 <------- Placement information ^D56 438 Operator’s Manual - 880052-0103 8-19...
  • Page 149 Product Variant n2+n2 Serial Number n2+an..20 HIBCC – Quantity, Date, Batch, and Link n2+an..29 23(**) Lot Number (Transitional Use) n3+n..19 Additional Product Identification assigned by the n3+an..30 Manufacturer Secondary Serial Number n3+an..30 Quantity n2+n..8 8-20 438 Operator’s Manual - 880052-0103...
  • Page 150 Width Diameter, or 2 Dimension, Feet, Logistics n4+n6 346(***) Width Diameter, or 2 Dimension, Yards, Logistics n4+n6 Depth Thickness, Height or 3 Dimension, Inches, 347(***) n4+n6 Logistics Depth Thickness, Height or 3 Dimension, Feet, 348(***) n4+n6 Logistics 438 Operator’s Manual - 880052-0103 8-21...
  • Page 151 UPC/EAN Number and Serial Number of Returnable 8003 n4+n14+an..16 Asset Coupon Extended Code – Number System Character 8100 n4+n1+n5 and Offer Coupon Extended Code – Number System Character , 8101 n4+n1+n5+n4 Offer, and End of Offer 8-22 438 Operator’s Manual - 880052-0103...

  • Page 152: Ucc/Ean Application Identifiers

    TCI of 51. Do not use the parentheses or spaces when entering the data for an application identifier field. 438 Operator’s Manual - 880052-0103 8-23...
  • Page 153 This parameter is used to set the size the Aztec code to be generated. A value of “0” will generate an automatically scaled Aztec. The overall size of the barcode is controlled by the Size and by the formats X and Y multiplier values. 8-24 438 Operator’s Manual - 880052-0103...

  • Page 154: Aztec Size Values

    Aztec Size Values Minimum Error Correction- 0 This parameter is used to set the Minimum Error Correction level. This parameter must be set to 0 for Auto if a non-Auto is selected for the size parameter. 438 Operator’s Manual - 880052-0103 8-25...

  • Page 155: Aztec Minimum Error Correction

    The sample below shows how to generate a data matrix symbol: ^D194 <---------------------------------Start of QR Code Data 0 <----------------------------------------Size 0 <----------------------------------------Minimum error correction 0 <----------------------------------------Mode :0123456789^\<---------------------- Data to encode ^D57 2,832,300,,38,6,2,1,285,0,0 1,336,75,1,53,,0,4,10,10 <---------- Multiplier (10, 10); TCI 53 1,336,25,11,7,10,0,4,2,2,,,,,0 ^D56 QR CODE 8-26 438 Operator’s Manual - 880052-0103...

  • Page 156: Qr Size Values

    37x37 41x41 45x45 49x49 53x53 57x57 61x61 65x65 69x69 73x73 77x77 81x81 85x85 89x89 93x93 97x97 101x101 105x105 109x109 113x113 117x117 121x121 125x125 129x129 133x133 137x137 141x141 Auto 21x21 Table 8-12 QR Size Values 438 Operator’s Manual - 880052-0103 8-27...

  • Page 157: Qr Code Minimum Error Correction

    300 dpi print head, 300 should be inserted for the CMX value. ° ° When 90 and 270 degree bar codes are Y multiplied (CMY), the space between characters is also multiplied by the printer internally to maintain the correct ratio. When 8-28 438 Operator’s Manual - 880052-0103...

  • Page 158: Bar Code Rotations

    For bar codes that do not require extended bars, simply access the data that the bar code is using with a second field that generates a text representation of the data and insert in the desired position. 438 Operator’s Manual - 880052-0103 8-29...

  • Page 159: Human Readable/Extended Bars Tci's

    The main purpose of these codes is to add the automatically calculated check digit character to the human readable code. The data used to generate the human readable code should be the same data used to generate the bar code. 8-30 438 Operator’s Manual - 880052-0103...
  • Page 160 Sample Format: ^D57<CR> 4,832,609,,25,6,2,1,285,0,0<CR> 1,200,418,11,12,,,,2,50<CR> 1,178,400,11,32,,,,2,2<CR> 1,200,150,11,12,,,,2,50<CR> 1,178,125,11,32,,,,2,2<CR> ^D56<CR> ^D2<CR> 01234567890<CR> ^D3<CR> 438 Operator’s Manual - 880052-0103 8-31...
  • Page 161 Bar Codes Chapter 8 438 Operator’s Manual - 880052-0103...

  • Page 162: Code Page - 865

    2. Code Page 850 10. French 3. Code Page 852 11. Italian 4. Code Page 860 12. Danish 5. Code Page 863 13. Spanish 6. Code Page 865 14. Swedish 7. USA 15. Swiss 8. British 438 Operator’s Manual - 880052-0103...
  • Page 163 Code Switching Chapter 9 9.3.1 Code Pages The Default Code Page is selected when SW4:(5-8) = 0000. Refer to Chapter 5 for more details on SW4 settings. Figure 9-1 Code Page - Default 438 Operator’s Manual - 880052-0103...

  • Page 164: Code Page - Danish

    Chapter 9 Code Page Switching 9.3.2 Danish Code Page The Danish Code Page is selected when SW4:(5-8) = 0001. Refer to Chapter 5 for more details on SW4 settings. Figure 9-2 Code Page – Danish 438 Operator’s Manual - 880052-0103...
  • Page 165 Code Switching Chapter 9 9.3.3 860 Code Page The 860 Code Page is selected when SW4:(5-8) = 0010. This code page is also known as DOSPortuguese. Figure 9-3 Code Page - 860 438 Operator’s Manual - 880052-0103...

  • Page 166: Code Page - Spanish

    Albanian, Rhaeto-Romanic, Dutch, German, Danish, Swedish, Norwegian, Finnish, Faroese, Icelandic, Irish, Scottish, and English. It covers the entire North American continent, Australia, and much of Africa. Refer to Chapter 5 for more details on SW4 settings. 438 Operator’s Manual - 880052-0103...
  • Page 167 Code Switching Chapter 9 Figure 9-5 Code Page - 850 438 Operator’s Manual - 880052-0103...

  • Page 168: Code Page - German

    Chapter 9 Code Page Switching 9.3.6 German Code Page The German Code Page is selected when SW4:(5-8) = 0101. Refer to Chapter 5 for more details on SW4 settings. Figure 9-6 Code Page - German 438 Operator’s Manual - 880052-0103...
  • Page 169 Code Switching Chapter 9 9.3.7 865 Code Page The 865 Code Page is selected when SW4:(5-8) = 0110. This code page is also known as DOSNordic. Figure 9-7 Code Page - 865 438 Operator’s Manual - 880052-0103...

  • Page 170: Code Page - Swiss

    This code page is also known as DOSLatin2 (Eastern Europe). Latin2 covers the languages of Central and Eastern Europe: Czech, Hungarian, Polish, Romanian, Croatian, Slovak, Slovenian, and Sorbian. Refer to Chapter 5 for more details on SW4 settings. 438 Operator’s Manual - 880052-0103...
  • Page 171 Code Switching Chapter 9 Figure 9-9 Code Page - 852 9-10 438 Operator’s Manual - 880052-0103...
  • Page 172 Chapter 9 Code Page Switching 9.3.10 French Code Page The French Code Page is selected when SW4:(5-8) = 1001. Refer to Chapter 5 for more details on SW4 settings. Figure 9-10 Code Page - French 438 Operator’s Manual - 880052-0103 9-11...
  • Page 173 Code Switching Chapter 9 9.3.11 863 Code Page The 863 Code Page is selected when SW4:(5-8) = 1010. This code page is also known as DOSCanadaF. Figure 9-11 Code Page - 863 9-12 438 Operator’s Manual - 880052-0103...

  • Page 174: Code Page - 437

    The 437 Code Page is selected when SW4:(5-8) = 1100. This code page is also known as DOSLatinUS. Refer to Chapter 5 for more details on SW4 settings. 438 Operator’s Manual - 880052-0103 9-13...
  • Page 175 Code Switching Chapter 9 Figure 9-13 Code Page - 437 9-14 438 Operator’s Manual - 880052-0103...
  • Page 176 Chapter 9 Code Page Switching 9.3.14 Italian Code Page The Italian Code Page is selected when SW4:(5-8) = 1101. Refer to Chapter 5 for more details on SW4 settings. Figure 9-14 Code Page - Italian 438 Operator’s Manual - 880052-0103 9-15...
  • Page 177 Code Switching Chapter 9 9.3.15 British Code Page The British Code Page is selected when SW4:(5-8) = 1110. Refer to Chapter 5 for more details on SW4 settings. Figure 9-15 Code Page - British 9-16 438 Operator’s Manual - 880052-0103...

  • Page 178: Code Page - Usa

    Chapter 9 Code Page Switching 9.3.16 USA Code Page The USA Code Page is selected when SW4:(5-8) = 1111. Refer to Chapter 5 for more details on SW4 settings. Figure 9-16 Code Page – USA 438 Operator’s Manual - 880052-0103 9-17...
  • Page 179 Code Switching Chapter 9 9-18 438 Operator’s Manual - 880052-0103...

  • Page 180: Recommended Maintenance Schedule

    It is important to note that the optimum print quality and print head life is achieved by maintaining a clean printer and Print Head. A Microcom Corporation approved cleaning kit (part # 040005-0000) is available; contact your sales representative for purchasing information.
  • Page 181 Thermal cleaning cards should not be used more than three times each, and extremely dirty cards should be disposed of immediately. CAUTION: Never touch or clean the print head with any abrasive solvents and/or with metal or sharp objects. Figure 10-1 Inserting the Thermal Cleaning Card 10-2 438 Operator’s Manual - 880052-0103...
  • Page 182 Chapter 10 Printer Maintenance Figure 10-2 Thermal Card Removal Figure 10-3 Removing the Top Cover 438 Operator’s Manual - 880052-0103 10-3...

  • Page 183: Internal Cleaning

    6. When finished, latch the Print Head completely and reinstall the Top Cover and media. 7. Turn the printer power “ON.” 10-4 438 Operator’s Manual - 880052-0103...
  • Page 184 6. The Drive Roller, Peel Edge, and other basic internal cleaning may also be performed at this time, see the appropriate sections for more information. 7. Latch the Print Head completely and reinstall the Top Cover and media. 8. Turn the power to the printer “ON.” 438 Operator’s Manual - 880052-0103 10-5...
  • Page 185 The use of any mild, non-abrasive general purpose cleaner with a lint-free cloth may be used to clean the exterior surfaces. This cleaning should be performed on an as needed basis. 10-6 438 Operator’s Manual - 880052-0103...
  • Page 186 ü After pressing the print button, the indicator light should turn green and resume printing if the printer has been paused. ü Remove the tag, the light should turn green if a tag/tear mode is enabled ü Contact your Service Representative. 438 Operator’s Manual - 880052-0103 11-1...
  • Page 187 ü The intended memory slot is already occupied. ü Verify that the printer is properly configured for the type of download being sent. ü Clear memory and attempt download again. ü Verify that the format has been created properly. 11-2 438 Operator’s Manual - 880052-0103...
  • Page 188 ^D33 Display Model and Revision Number ..................5-38, 13-10 ^D35 Adjust Contrast Window ........................13-10 ^D36 Adjust Contrast Base ........................ 5-24, 13-10 ^D39 Auto-Size Label ......................... 5-27, 13-10 ^D40 Clear Commands 41 thru 51 ..................... 5-31, 13-10 438 Operator’s Manual - 880052-0103 12-1...
  • Page 189 ^D99 Cutter Control ..........................5-36, 13-13 Agency Approvals .............................. 1-1 Alphanumeric ..............................13-21 Application Identifiers..........................8-20, 8-23 Bar Code Symbologies ............................ 4-15 Codabar ................................. 8-8 Code128 automatic compression ........................8-7 Code128 manual compression ........................8-7 Code93 ................................8-8 12-2 438 Operator’s Manual - 880052-0103...
  • Page 190 Data Matrix Symbol ........................8-12, 8-13, 8-14 DCD ................................13-21 DCE ................................13-21 Die-cut media ..............................13-21 Direct Thermal ............................... 13-21 DOSCanadaF ..............................9-12 DOSLatin1 (Western Europe) ........................... 9-5 DOSLatin2 (Eastern Europe) ..........................9-9 DOSLatinUS ..............................9-13 438 Operator’s Manual - 880052-0103 12-3...
  • Page 191 LSX ................................4-6 LSY ............................ 4-6, 4-8, 5-31, 13-10 OFX ............................4-10, 5-31, 13-10 OFY ............................4-10, 5-31, 13-10 SPG ........................... 4-7, 4-8, 5-31, 13-10 WEB ..............................5-31, 13-10 LDSII ................................13-22 Limited Warranty .............................. 13-1 12-4 438 Operator’s Manual - 880052-0103...
  • Page 192 Printer Height ..............................1-1 Printer Weight ..............................1-1 Printer Width ..............................1-1 Printhead ....................10-1, 10-2, 10-4, 10-5, 10-6, 13-21, 13-23 Return Material Authorization .......................... 13-3 Reverse Video ..............................4-20 RI .................................. 13-22 Rolled media ..............................13-22 438 Operator’s Manual - 880052-0103 12-5...
  • Page 193 Tag stock ............................... 13-23 Temperature ..............................1-1 Thermal Printer Card ............................10-2 Troubleshooting ............................... 11-1 TXD ................................13-23 Unpacking ................................3-1 UPC-A Symbol ..............................8-1 UPC-E Symbol ............................. 8-1, 8-2, 8-3 USB................................13-23 Warranty ................................13-1 12-6 438 Operator’s Manual - 880052-0103...

  • Page 194: Table Of Contents

    Bar Code Rotations ....................8-29 UPC-A Text/Extended Bars ..................8-30 Code Page - Default ....................9-2 Code Page – Danish ....................9-3 Code Page - 860 ...................... 9-4 Code Page - Spanish ....................9-5 438 Operator’s Manual - 880052-0103 12-7...
  • Page 195 Code Page – USA ....................9-17 Inserting the Thermal Cleaning Card ..............10-2 Thermal Card Removal..................10-3 Removing the Top Cover ..................10-3 Unlatching the Print Head ..................10-4 Internal Cleaning ....................10-5 Print head Thermal Elements ................10-6 12-8 438 Operator’s Manual - 880052-0103...
  • Page 196 ASCII Codeword Values ..................8-15 Intelligent Mail Barcode Structure ................8-18 UCC/EAN Application Identifiers ................8-23 Aztec Size Values ....................8-25 Aztec Minimum Error Correction ................8-26 Aztec Modes......................8-26 QR Size Values ...................... 8-27 438 Operator’s Manual - 880052-0103 12-9...
  • Page 197 QR Code Minimum Error Correction ..............8-28 QR Code Modes ....................8-28 Human Readable/Extended Bars TCI’s ..............8-30 Recommended Maintenance Schedule ..............10-1 12-10 438 Operator’s Manual - 880052-0103...
  • Page 198 Although the user is not required to purchase Microcom Corporation brand supplies, to the extent it is determined that the use of other supplies (such as non-approved label stock, ribbons, and cleaning solutions) shall have caused any defects in the thermal print head for which the warranty claim has been made, the user shall be responsible for Microcom Corporation’s...
  • Page 199 13-2 438 Operator’s Manual - 880052-0103...
  • Page 200 Return the defective item(s) for repair to the address listed above, freight and insurance prepaid. Upon receipt of an RMA number, the customer contact will be notified by a Microcom Corporation representative regarding repair charges, at which time the ship method will be determined.
  • Page 201 13-4 438 Operator’s Manual - 880052-0103...
  • Page 202 After issuing this command, the media will retract the ^D95 distance and the printer’s normal communication will return. 438 Operator’s Manual - 880052-0103 13-5...
  • Page 203 9600 bps 19200 bps 38400 bps 57600 bps 115200 bps 230400 bps (only used for D149 Image Mode) 460800 bps (only used for D149 Image Mode) 921600 bps (only used for D149 Image Mode) 13-6 438 Operator’s Manual - 880052-0103...
  • Page 204 1 = Disable use of | for control; 0 = Enable 1 = Disable use of ^ for control; 0 = Enable 1 = Enable Binary Compression; 0 = Disable 1 = Enable Detect Blackline on Power-up; 0 = Disable 438 Operator’s Manual - 880052-0103 13-7...
  • Page 205 1 = Button is TOF; 0 = Button is Defined by SW#2 bit4 1 = Enable AutoLoad; 0 = Disable 1 = AutoLoad+TOF; 0 = Autoload+FF 1 = Enable Status Byte Mode; 0 = Disable 13-8 438 Operator’s Manual - 880052-0103...
  • Page 206 1 = Enable LTS Jam Detection; 0 = Disable COMMAND Printer Statistics: Print Statistics to the serial port. Print Statistics on a label. Clear the Printed Labels variable in the statistics. Clear the Printed Inches variable in the statistics. 438 Operator’s Manual - 880052-0103 13-9...
  • Page 207 Load the Number of Steps Past Gap (SPG): The ^Axx specifies the value in Dot Rows. Load X Direction Offset (OFX): The ^Axx specifies the value. Load Y Direction Offset (OFY): The ^Axx specifies the value. 13-10 438 Operator’s Manual - 880052-0103...
  • Page 208 Infinity Print: Continues to print copies of a format until the power is shut off. The valid ^Ax values are “1” to enable and “0” to disable this command. Load Label Count: Instructs the printer to print a batch of labels using the serial number functions if enabled. 438 Operator’s Manual - 880052-0103 13-11...
  • Page 209 Load Field Number to Increment by 1: The ^Axx specifies which field to increment when using the multiple serial number function. Load Field Number to Decrement by 1: The ^Axx specifies which field to decrement when using the multiple serial number function. 13-12 438 Operator’s Manual - 880052-0103...
  • Page 210 (dot row one). Disable Cutter operation. Enable Full Cut. Enable Partial Cut. Enable Full and Partial Cut. Clear User RAM: This command clears all the downloaded fonts and graphics that have been stored in RAM. 438 Operator’s Manual - 880052-0103 13-13...
  • Page 211 (i.e. >192480<). Use the D119 command for additional reporting. Save ASCII Graphics to RAM: This command is intended for legacy support only. Microcom Corporation recommends using the ^D107 command instead of the ^D106. xxyy 107...
  • Page 212 The ^A value is used to indicate the memory slot location into which the format will be saved. Formats are saved in a separate area of flash than the fonts and graphics so the memory slots for the 438 Operator’s Manual - 880052-0103 13-15...
  • Page 213 Send a FLASH FORMAT to the Communication Port: This command instructs the printer to send the contents of a stored format to the printer’s active communications port without processing the stored format. 13-16 438 Operator’s Manual - 880052-0103...
  • Page 214 Other than this, the operation of the printer will be the same as above. The printer’s default distance is set to 1800 and issuing a “0” (^A0^D146) will cause the 438 Operator’s Manual - 880052-0103 13-17...
  • Page 215 1.5 ips 1.0 ips Takeup Motor Run Time: Only used with custom Takeup PIC code. The value for X represents how long the takeup motor will run, in milliseconds, after printing has stopped. 25 msec 13-18 438 Operator’s Manual - 880052-0103...
  • Page 216 Set the Reflective Dot2Gap Value: This is the distance of the reflective sensor, that detects blackline registration marks, to the dot row. 203dpi 438 300dpi 438 Generate 4-State Intelligent Mail Barcode Generate Planet Code Barcode 438 Operator’s Manual - 880052-0103 13-19...
  • Page 217 The range is 0 to 65535. If the delay distance is set to a value greater than the label height, the takeup will not turn on. Generate Aztec Barcode Generate QR Code Barcode 13-20 438 Operator’s Manual - 880052-0103...
  • Page 218 DSR (Data Set Ready) - A status signal from the printer (DCE) to the host PC (DTE) telling the PC that the printer is powered up. Used in conjunction with DTR. Microcom Corporation does not use this signal.
  • Page 219 DCE end of an RS-232 link. Used in conjunction with DSR. Microcom Corporation does not use this signal. Ethernet - A fast and capable serial interface used by many networks for connecting host computers to various peripherals.
  • Page 220 1M bits/second. (Hardly used at all anymore). 2) USB 1.1 transfers at 12M bits/second. (The 324 & 424 printers use this). 3) USB 2.0 transfers at 480M bits/second. (All newer PC’s use this). 438 Operator’s Manual - 880052-0103 13-23...
  • Page 221 13-24 438 Operator’s Manual - 880052-0103...
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