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Microcom 322M Operator's Manual

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MODEL 322M
DIRECT THERMAL PRINTER
OPERATOR'S MANUAL
PART NUMBER 880022-0106
Revised: August 18, 2005 CPC
© Copyright 2003 by Microcom Corporation, Lewis Center, Ohio – All rights reserved.
Printed in the United States of America

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  • Page 1 MODEL 322M DIRECT THERMAL PRINTER OPERATOR’S MANUAL PART NUMBER 880022-0106 Revised: August 18, 2005 CPC © Copyright 2003 by Microcom Corporation, Lewis Center, Ohio – All rights reserved. Printed in the United States of America...
  • Page 2 This Page Intentionally Left Blank...
  • Page 3 This Page Intentionally Left Blank...
  • Page 4 For this reason, specifications are subject to change without notice. Liability Disclaimer Microcom Corporation makes every effort to assure that all information and specifications contained in this manual are accurate; however, mistakes are sometimes made. Microcom Corporation shall not be liable for any damages resulting in the use or misuse of this product.

  • Page 5: Table Of Contents

    3.4.2 Status Indicator Light................18 Printer Modes ....................19 3.5.1 Idle Mode....................19 3.5.2 Halted Mode ....................19 3.5.3 Paused Mode ..................19 3.5.4 Diagnostic Mode..................19 3.5.4.1 Entering Diagnostic Mode ..............19 3.5.4.2 Statistics Label .................. 20 Chapter 4: Communication .............. 21 322M Operator’s Manual...
  • Page 6 TSN (Text String Number) ..............32 5.6.2 XB (X Beginning Coordinate)..............32 5.6.3 YB (Y Beginning Coordinate)..............32 5.6.4 CC (Character Count)................32 5.6.5 TCI (Text Conversion Identifier).............. 33 5.6.6 CGN (Character Generator Number)............34 5.6.6.1 Embedded Fonts ................34 322M Operator’s Manual...
  • Page 7 Printer Enquires.....................42 Sending ^D Printer Commands ..............43 6.3.1 Software DIP Switches and Non-Volatile Commands ......43 6.3.2 Printing Commands.................48 6.3.3 Auto-sizing and Valid GAP Commands ...........49 6.3.4 Serial Number Commands ..............50 6.3.5 Saving Format Commands..............52 6.3.6 Dispensing Commands ................54 322M Operator’s Manual...
  • Page 8 European Article Numbering System 8 (EAN-8), TCI 21 ......73 9.1.8 Modified Plessey (MSI 1), TCI 24 ............73 9.1.9 Modified Plessey (MSI 2), TCI 25 ............73 9.1.10 Modified Plessey (MSI 3), TCI 26 ............73 9.1.11 Postnet (ZIP+4), TCI 36................74 322M Operator’s Manual...
  • Page 9 10.7 Gap Detector Adjustment ................94 Chapter 11: Troubleshooting ............95 11.1 Troubleshooting Tips..................95 Appendix A: Limited Warranty............97 Appendix B: RMA Procedure............98 Appendix C: Quick Reference Command Summary ......99 Glossary .................... 107 Index ....................111 User Notes..................115 322M Operator’s Manual...
  • Page 10 MaxiCode Control Code Equivalents............ 76 Table 16 Code128 Special Function Access ............77 Table 17 PDF-417 Error Correction Level ............80 Table 18 UCC/EAN Application Identifiers ............85 Human Readable/Extended Bars TCI’s..........87 Table 19 Table 20 Recommended Maintenance Schedule..........89 322M Operator’s Manual...
  • Page 11 List of Figures Figure 1 322M Front Angled View ...............viii Figure 2 322M Rear Angled View................viii Figure 3 Typical Printer Accessories ..............15 Figure 4 Connecting the Printer................17 Figure 5 Print Button and Status Indicator Light..........17 Figure 6 Statistics Label ..................20 HyperTerminal™...

  • Page 12: Figure 1 322M Front Angled View

    Figure 1 322M Front Angled View Figure 2 322M Rear Angled View 322M Operator’s Manual viii...

  • Page 13: Introduction

    The Model 322M is capable of printing on most types of labels, pre-print tickets, fax papers, and tag stocks. The printer is also capable of detecting many registration marks such as: media that contain die-cut, blow-hole, black-line sense marks and continuous rolled stock as well.
  • Page 14 322M Operator’s Manual...

  • Page 15: Chapter 1: Printer Specifications

    50” (1270mm) using standard memory Print Length Table 2 Printing Specifications Media Specifications Continuous, die-cut, preprinted and tag Media Types stock either rolled or fanfold. .006” (.15mm) Maximum Media Thickness 3.5” (89mm) Maximum Media Width Table 3 Media Specifications 322M Operator’s Manual...
  • Page 16 322M Operator’s Manual...

  • Page 17: Chapter 2: Features And Options

    Code 93, Codabar, Modified Plessey, UPC-A, UPC-E, EAN 8, EAN 13, UCC/EAN 128, and Postnet.  Two-dimensional: PDF-417 and Maxicode.  Rotated: 0 º, 90 º, 180 º, and 270 º.  Expandable in height and width. 322M Operator’s Manual...

  • Page 18: Special Features

     3” (76.2 mm) Full or Full/Partial Guillotine cutter available.  3” (76.2 mm) Rotary cutter available.  +24 VDC Universal Power Supply.  User configurable sensor (Input 1).  Label Present Sensor (LPS)  Heavy Media Printing.  Printed Media Presenter (PMP).  Cleaning kit. 322M Operator’s Manual...

  • Page 19: Chapter 3: Getting Started

    (see Figure 3). The packaging material and shipping container(s) should be kept and used if the printer is to be shipped. Additional shipping materials can be ordered by contacting the Microcom Corporation Service Department. Figure 3...

  • Page 20: Printer Power

    3.2.3 Optional Cutter Interface The 322M also provides a connector on the rear panel for the optional cutter interface. Use this connector (see Figure 4) when a cutter is installed on the printer. To prevent damage to the printer and/or cutter, connect the cutter when the printer power is off.

  • Page 21: Figure 4 Connecting The Printer

    The print button and the status indicator light (see Figure 5) are used to identify and perform many functions. This section provides a description to familiarize you with the basic function of the button and light. Indicator Light Print Button Figure 5 Print Button and Status Indicator Light 322M Operator’s Manual...

  • Page 22: Print Button

    Flashing Red. Power Spike or low voltage on the AC line. The unit will remain in this mode until the condition is removed and the printer power is cycled. Table 6 Status Indicator Light Description 322M Operator’s Manual...

  • Page 23: Printer Modes

    To enter Diagnostic Mode, press and hold the rear panel button in while turning on the printer. Release the button after three seconds and the printer will enter Diagnostic Mode and print the Statistics label and print head test pattern. 322M Operator’s Manual...

  • Page 24: Figure 6 Statistics Label

    CUTTER TYPE: Guillotine CUTTER ENABLED: NO CUTTER COUNTS: 303 SWITCH BANK 1: 10001011 SWITCH BANK 2: 01010000 SWITCH BANK 3: 00000010 SWITCH BANK 4: 00000000 SERIAL PARAMETERS: 9600-N-8-1 322 REV 1.00 070000-0100 01/28/03 Figure 6 Statistics Label 322M Operator’s Manual...

  • Page 25: Chapter 4: Communication

    If XON/XOFF handshaking is used, the only signals that the printer requires are the RXD, TXD, and GND signals. If the hardware handshaking is used the CTS and RTS signals are required. The other signals are offered in the event that the host computer would require them. 322M Operator’s Manual...

  • Page 26: Rs-232 Printer Cables

    The printer uses a standard through serial cable, typically referred to as a modem cable, which may be purchased through Microcom Corporation or a local computer supply company. A NULL-modem cable is not required because the printer is configured as DCE.

  • Page 27: Control Characters

    DOS MODE (for example: C:\>MODE COM1:9600,n,8,1,p) command before copying the files to the port. Create a text file, enter “^D3” <CR> (carriage return) and save it as “D3.txt”. Send the file to the printer by either 322M Operator’s Manual...

  • Page 28: Format Creation

    The current state of the printer is accessed through the enquiry command (^D5 <CR>, Ctrl E, or 5 NULL characters (HEX 00) if binary compression has been enabled). The statistical 322M Operator’s Manual...

  • Page 29: Label Design: An Overview

    The command ^D56<CR> selects the user’s layout or more simply the end of the formatting information. The command ^D2<CR> instructs the printer to start accepting data for each of the defined field’s strings that are entered into the previous format received (between the ^D57 and 322M Operator’s Manual...

  • Page 30: Label Header

    LSX (Label Size X direction) or width is set to “575” (or 2.83”), this is the maximum print head size of the Model 322M printer and should always be used for the LSX size. The following chapters will go into greater detail about the header and field format parameters as well as a more in-depth description on their functionality.

  • Page 31: Figure 9 Header Elements

    HFM was set to a value of 5 in the format used to create the sample in Figure 8. This means that a total of five format fields are to be generated. If the HFM was changed to 4, only the first four format fields would be generated. 322M Operator’s Manual...

  • Page 32: Lsx (Label Size X)

    The maximum width of the LSX parameter is the width of the printhead. LDS has been specifically designed for use with a print head that is 4” in width. The Model 322M printer has a print head width of 2.83” or 575 dots. For proper print registration the LSX should always be 575 when using the Model 322M printer.

  • Page 33: Lcb (Label Control Byte)

    This parameter selects the method the printer uses for detecting registration marks on the different media types. The Model 322M has both upper (transmissive) and lower (reflective) gap detectors as standard equipment. The following sections discuss the LCB settings for the different media types.

  • Page 34: Continuous Media

    This parameter is used to specify the number of steps (thermal dots) to advance the media after a registration mark has been detected. This parameter is required to properly position the next label to the dot row. The proper SPG setting for the Model 322M printer is “285” for 322M Operator’s Manual...

  • Page 35: Sample Header

    Print speed (DPS) of 35 = 2 inches per second. LCB of 0 for die-cut labels. AGD of 1 step. SPG of 285 for proper placement of the next label. No X offset. No Y offset. <CR> A carriage return must follow the header. 322M Operator’s Manual...

  • Page 36: Label Format Fields

    CC, then only those characters defined by the text string will be printed. For example, the text string “character count” should have a CC of “15” including the space character. This parameter should be set to a value of “1” if the field is a graphic image. 322M Operator’s Manual...

  • Page 37: Table 9 Tci Values

    Postnet Symbol (Zip+4) Postnet Symbol (Zip+6) MaxiCode Symbol Code 128 Symbol (Automatic Compression) Codabar Symbol Code 93 Symbol AS-10 Symbol UCC/EAN 128 Symbol Text with EAN 128 Information Table 9 TCI Values * Refer to Section 9.3 322M Operator’s Manual...

  • Page 38: Cgn (Character Generator Number)

    TCI parameter. 5.6.6.1 Embedded Fonts The Model 322M has seven resident Helvetica style embedded fonts that can be selected using the CGN when text is selected by the appropriate TCI value. Embedded Bitmapped Fonts POINT...

  • Page 39: Table 11 Cgn - Bar Code Symbologies

    CGN – Bar Code Symbologies Table 11 * These Symbologies must use the CMX or CMY multipliers by 2 to produce a 80% ratio. ** The “FO” field represents the available Field Orientation or print rotation. See section 5.6.7. 322M Operator’s Manual...

  • Page 40: Table 12 Fo & Fj Character Starting Positions

    The CMX parameter multiplies each character in the X direction. The valid range is 1 to 65536. For bar codes with a FO of 0 & 180 degree rotation, the CMX would be the multiplier while the CMY would be the actual height in thermal dots. For bar codes with a 322M Operator’s Manual...

  • Page 41: Cmy (Character Multiplier Y Direction)

    The next positions are the XB and YB or placement coordinates for the line. The following parameter is always left blank but is still surrounded by the comma delimiter. The next parameter is a TCI of 6 (Line Draw) followed by three blank or 322M Operator’s Manual...

  • Page 42: Tsn (Text String Number)

    (Y Size) The parameter is used to set the Y size of the line. The valid range is 1 to 65536. 5.7.9 ,,,,, (CONSTANT FIELDS) The next four fields (five commas) are always defaulted when printing lines. 322M Operator’s Manual...

  • Page 43: An (Attribute Number)

    5.7.11 Line Draw Sample Enter the following format to produce the sample shown in Figure 10. ^D57 <CR> 2,575,609,,25,35,0,1,285,0,0 <CR> 1,110,482,,6,,,,355,5,,,,,0 <CR> 1,286,127,,6,,,,5,355,,,,,0 <CR> ^D56 <CR> ^D2 <CR> line <CR> ^D3 <CR> Figure 10 Line Draw Sample 322M Operator’s Manual...

  • Page 44: Reverse Video

    “2”, the character spacing will be fixed / non-proportional. A setting of “3” will print both fixed/non-proportional character spacing and reversed text. The following is a sample format demonstrating the reverse video function: ^D57 2,575,609,,25,35,0,1,285,0,0 1,125,300,13,1,5,,,,,,,,,1 1,110,285,,6,,,,350,80,,,,,1 ^D56 REVERSE VIDEO REVERSE VIDEO Figure 11 Reverse Video Sample 322M Operator’s Manual...

  • Page 45: Chapter 6: Printer Commands

    Chapter 6: Printer Commands The model 322M printer has a large and versatile collection of control codes to meet the special needs of labeling applications. Most of the commands use the “^D” control sequence, however the printer also recognizes a selected number of other control sequences.

  • Page 46: Printer Enquires

    The printer will send to the host one of the following responses listed in Table 13 in response to a series of 5 NULL characters or the “Ctrl+E” and/or “^D5<CR>” if binary compression is disabled (refer to soft switch #3 position 7, ^D23 command). 322M Operator’s Manual...

  • Page 47: Sending ^D Printer Commands

    The following commands are loaded on power-up. Although they can be set, they will not take effect until the printer has been restarted by either a soft reset (^D32 command) or by cycling power or hard reset. The printer will not use the new settings until this has been performed. 322M Operator’s Manual...
  • Page 48 Port #1 Data Bits: Sets the printer’s port #1 data bits for serial communication. 1 = 8 Data Bits 0 = 7 Data Bits XON/XOFF Flow Control: Sets software flow control handshaking. CTS/RTS hardware handshaking is always enabled. 1 = Enable 0 = Disable 322M Operator’s Manual...
  • Page 49 001 = ROM or Saved Format File 1 010 = ROM or Saved Format File 2 011 = ROM or Saved Format File 3 100 = ROM or Saved Format File 4 101 = ROM or Saved Format File 5 322M Operator’s Manual...
  • Page 50 #1 (COM1) after every print. 1 = Enable 0 = Disable Head Up Switch: Sets the state of the Head Up Switch. Not available on the Model 322M printer. 1 = Enable 0 = Disable ALWAYS 0...
  • Page 51 0101 = German 0110 = 865 0111 = Swiss 1000 = 852 1001 = French 1010 = 863 1011 = Swedish 1100 = 437 1101 = Italian 1110 = English - UK 1111 = English – US 322M Operator’s Manual...

  • Page 52: Printing Commands

    ^D3 command is executed; therefore the ^D75 command must be issued before the ^D3 command. The only difference between this command and the ^D73 is the ability to increment and/or decrement sequential numbers in a batch. 322M Operator’s Manual...

  • Page 53: Auto-Sizing And Valid Gap Commands

    If this value 322M Operator’s Manual...

  • Page 54: Serial Number Commands

    The next three commands determine the status of multiple serial numbers: COMMAND Load Field Number to Clear Increment/Decrement: This command is used to clear the status of one or more fields that are using the serial number increment/decrement function. Example: A “^A1^D87<CR>” instructs the 322M Operator’s Manual...
  • Page 55 ^D2 <CR> 100 <CR> 200 <CR> ^D3 <CR> This format would enable the multiple serial number function and select the first text string to increment by one (^A1^D88), the second field to decrement by one (^A2^D89), and print 322M Operator’s Manual...

  • Page 56: Saving Format Commands

    The maximum number of stored files depends on the size of the files and the amount of memory available. The model 322M provides 512K of RAM, which offers about 448K of memory available for file storage.
  • Page 57 ^A1^D59^D57 <CR> 2,575,609,,25,35,0,1,285,0,0 <CR> 1,300,500,9,1,5,0,4,2,2,,,,,0 <CR> 2,300,400,6,1,5,0,4,2,2,,,,,0 <CR> ^D56 <CR> ^D2 <CR> Saved <CR> <CR> <ESC> Character (HEX 1B or “^[“) File #2 ^A1^D58<CR> <CR> Format <CR> ^D3 <CR> File #3 ^A1^D58<CR> Different<CR> Information <CR> ^D3 <CR> 322M Operator’s Manual...

  • Page 58: Dispensing Commands

    Dispensing commands are commands that advance the media for cutting, tear off, or presenting and then retract the media to a home position so that media is not wasted. These dispense commands include Peel-n-Dispense, Tag/Tear, Cutter commands, and 322M Operator’s Manual...
  • Page 59 When the printer receives the next print request, it retracts the media and prints the next label. This command will assume a ^D95 value of 162 if one is not specified and does not use the optional LPS. 322M Operator’s Manual...
  • Page 60 Partial Cut. A partial cut requires the use of a Cutter that is capable of Partial cuts. Partial Cut is when a thin piece of media, in the center, holds the media together and the printer waits until the media is removed before printing the 322M Operator’s Manual...

  • Page 61: Text String Commands

    3,575,609,,25,35,0,1,285,0,0 <CR> 1,300,500,7,1,5<CR> 2,300,400,7,1,5<CR> 3,300,300,7,1,5<CR> ^D56 <CR> ^D2 <CR> A<CR> B<CR> C<CR> ^D62<CR> ^D2<CR> line 1<CR> line 2<CR> line 3<CR> ^D3<CR> This format would produce a label with “Aline 1”, “Bline2”, and “Cline 3” printed on the label. 322M Operator’s Manual...
  • Page 62 Protected Field<CR> Protected Field<CR> Variable Field<CR> Variable Field<CR> Variable Field<CR> ^A3^D63<CR> (Enables Auto-Print and Clears text) ^A3^D64<CR> (Instructs printer to print after 3 <CR>) ^A3^D61<CR> (Instructs printer to start text entry at line 3 instead of line 1) 322M Operator’s Manual...

  • Page 63: Using The Graphic Conversion Utilities

    3. Make sure the destination memory slot is clear. The ^D100 command can be used to clear the printer’s memory. 4. Download the resulting file (filename N12 (normal rotation) or R12 (rotated)) file to the printer. 5. Refer to section 6.3.5 for detailed information on printing images. 322M Operator’s Manual...

  • Page 64: Graphic Image Download Methods

    7-bit data connections. The uncompressed (^D104) is usable on either 7 or 8-bit connections, is more flexible, and encodes using ASCII-HEX. This results in a much larger file size. Microcom Corporation recommends the use of the compressed format when possible.

  • Page 65: Uncompressed Image (^D104)

    ^A<Slot Number>^D104<CR> <Rotation> <Count> <Image Data> Where: <Memory Slot Number> is the memory slot location (1-255) where the graphic will be saved in the printer’s memory. The printer uses the same TCI of “8” to select downloadable fonts 322M Operator’s Manual...

  • Page 66: Graphic Image Data Format

    Therefore, before sending a graphic file that is 64KB or more (uncompressed size), make sure that the specified font slot has enough following empty slots to store the file properly. 322M Operator’s Manual...
  • Page 67 Byte bitmap_data[char_height][byte_width] bitmap of character, 2d array. The most significant bit of the first byte in each row, prints as the right most dot of the character, and the first row is the bottom row when printed. 322M Operator’s Manual...

  • Page 68: Downloadable Graphics Command Summary

    80 HEX. This command supports graphics over 64KB. Load Graphic Images or Fonts into User Memory without Compression: This command is intended for legacy support only and Microcom Corporation recommends either the ^D104 or ^D107 commands. Fonts must be less than 64KB for this command to function.

  • Page 69: Using The Font Conversion Utilities

    2. Follow the on screen instructions and note the slot number where the image is saved. The 322M uses the same font structure as the Model 412 printer. Select the Model 412 printer when converting fonts for the 322M printer.

  • Page 70: Font Download Methods

    7-bit data connections. The uncompressed (^D104) is usable on either 7 or 8-bit connections and is more flexible but encodes using ASCII-HEX. This results in a much larger file size. Microcom Corporation recommends the use of the compressed format when possible.

  • Page 71: Uncompressed Image (^D104)

    8-bit data connections. This command is useable on data connections that support either 7 or 8-bit data. The following is the format of the ^D104 command when used for a graphic image file: ^A<Slot Number>^D104<CR> <Rotation> <Count> <Image Data> Where: 322M Operator’s Manual...

  • Page 72: Font Structure

    Width of graphic image in dots Byte default_spacing Default spacing, usually 0 Byte byte_width Width of graphic image in bytes Byte first_char 20 HEX Byte last_char 20 HEX Byte default_char 20 HEX Label lookup_table beginning of lookup table 322M Operator’s Manual...

  • Page 73: Downloadable Font Command Summary

    80 HEX. This command supports graphics over 64KB. Load Graphic Images or Fonts into User Memory without Compression: This command is intended for legacy support only and Microcom Corporation recommends either the ^D104 or ^D107 commands. Fonts must be less than 64KB for this command to function.
  • Page 74 322M Operator’s Manual...

  • Page 75: Types Of Bar Codes

    UPC-E bar codes do not use inter-character spacing, therefore the character spacing (CS) element must be defaulted. The chart listed in Table 14 illustrates how the 11 digits are reduced to only 6 using the “zero suppression” compression. 322M Operator’s Manual...

  • Page 76: Universal Product Code (Upc-E, Send 6 Digits), Tci 14

    This symbology uses 2:1, 3:1, 4:2, 5:2, and 8:3 ratios, which may be selected by the CGN parameter. The I2of5 symbology actually encodes characters in the spaces as well as the bars. Therefore, the character spacing (CS) parameter must be defaulted. 322M Operator’s Manual...

  • Page 77: Code 3 Of 9 (Code39), Tci 16

    Modified Plessey (MSI 3), TCI 26 The MSI is a modified version of the Plessey symbology which is a variable length, numeric only symbology used for retail shelf labeling. When using the MSI 3 bar code, the user provides both check digits. 322M Operator’s Manual...

  • Page 78: Postnet (Zip+4), Tci 36

    PPPPPPPPP is the nine digit numeric US Postal Code. if using a 5-digit Postal Code, the last 4 digits must be 0. CCC is the three digit numeric Country Code (840 in the US). SSS is the three digit numeric Class of Service. 322M Operator’s Manual...
  • Page 79 Table 15, and occupy only one character in the encoded string. Mode 6: Mode 6 may encode ant string up to 93 characters. Control characters are specified in Table 15, and occupy only one character in the encoded string. 322M Operator’s Manual...

  • Page 80: Table 15 Maxicode Control Code Equivalents

    Control Q Control R Control S Control T Control U Control V Control W Control X Control Y Control Z Control [ Control \ Control ] Control ^ Control_ # (pound) Table 15 MaxiCode Control Code Equivalents 322M Operator’s Manual...

  • Page 81: Code 128 (Automatic Compression), Tci 40

    B if no start code is defined. The printer will also not attempt to compress the data unless subset C is used. Once in subset C the user must send the appropriate code (#n) to return to either subset A or B. 322M Operator’s Manual...

  • Page 82: Codabar (Rationalized), Tci 42

    English alphabet (uppercase only), characters $%+-. / along with five special characters including the start/stop character. 9.1.18 AS-10, TCI 44 The AS-10 symbology is not widely used. It is a variable length and encodes the numeric values 1234567890. 322M Operator’s Manual...

  • Page 83: Pdf-417, Tci 46

    Error Correction Control (ECC) of the PDF-417 symbology. This parameter has to be set to 0 if the ECC# method is desired. The default ECC% is set to 0. A carriage return character must be used to terminate this field. 322M Operator’s Manual...

  • Page 84: Table 17 Pdf-417 Error Correction Level

    (height: width) and has a default value of 2:1. A carriage return character must be used to terminate this field. Number of Error Correction ECC# Codewords Table 17 PDF-417 Error Correction Level The following format samples show how to generate a PDF-417 bar code: 322M Operator’s Manual...

  • Page 85: Figure 16 Pdf-417 Sample Format #1

    Sample Format #2: ^D77<CR> :PDF-417 bar code data<CR> entered on two separate lines^[ 3<CR> 30<CR> 90<CR> 0<CR> 0<CR> 2:1<CR> ^D57<CR> 2,575,609,,25,35,0,1,285<CR> 1,190,300,1,46<CR> 2,190,200,11,1,5<CR> Text string ^D56<CR> ^D2<CR> placeholder<CR> Text string<CR> ^D3<CR> Figure 17 PDF-417 Sample Format #2 322M Operator’s Manual...

  • Page 86: Ucc/Ean 128, Tci 50

    Sell By Date (Quality) (YYMMDD) n2+n6 17(*) Expiration Date (Safety) (YYMMDD) n2+n6 Product Variant n2+n2 Serial Number n2+an..20 HIBCC – Quantity, Date, Batch, and Link n2+an..29 23(**) Lot Number (Transitional Use) n3+n..19 Additional Product Identification assigned by the n3+an..30 Manufacturer 322M Operator’s Manual...
  • Page 87 Gross Weight, Pounds n4+n6 341(***) Length or 1 Dimension, Inches, Logistics n4+n6 342(***) Length or 1 Dimension, Feet, Logistics n4+n6 343(***) Length or 1 Dimension, Yards, Logistics n4+n6 344(***) Width Diameter, or 2 Dimension, Inches, Logistics n4+n6 322M Operator’s Manual...
  • Page 88 Goods are Purchased) EAN Location Code for Physical Identification n3+n13 Ship To (Deliver To) Postal Code Within a Single n3+an..9 Postal Authority Ship To (Deliver To) Postal Code with 3 Digit ISO n3+n3+an..9 Country Code Prefix 322M Operator’s Manual...

  • Page 89: Table 18 Ucc/Ean Application Identifiers

    A character must be included in the check digit place (although it need not be the correct check digit). This character is used as a placeholder and will not be printed. The printer will calculate the correct check digit and replace the character already there. 322M Operator’s Manual...

  • Page 90: Ucc/Ean Text Information, Tci 51

    Rotated Bar Code Program Sample, see Figure 17: ^D57<CR> 5,575,609,,25,35,0,1,285,0,0 <CR> 1,300,500,5,16,2,0,,2,100<CR> 1,300,400,5,16,2,1,,2,100<CR> 1,300,300,5,16,2,2,,100,2<CR> 1,300,300,5,16,2,3,,100,100<CR> 2,288,300,9,1,5,0,4<CR> ^D56 <CR> ^D2 <CR> 12345<CR> ROTATIONS<CR> ^D3<CR> 322M Operator’s Manual...

  • Page 91: Table 19 Human Readable/Extended Bars Tci's

    Text with EAN-8 Checksum and Extended Bars added Text with MSI 1 Checksum added Text with MSI 2 Checksum added Text with UPC-A Checksum and Extended Bars added Text with UPC-A with Extended Bars added Human Readable/Extended Bars TCI’s Table 19 322M Operator’s Manual...

  • Page 92: Figure 19 Upc-A Text/Extended Bars

    This format contains the data used in Figure 18 and will print out two bar codes. The first bar code is a complete version while the second bar code illustrates the text/extended code before aligning to the original bar code. Sample Format: ^D57<CR> 4,575,609,,25,35,0,1,285,0,0<CR> 1,200,418,11,12,,,,2,50<CR> 1,178,400,11,32,,,,2,2<CR> 1,200,150,11,12,,,,2,50<CR> 1,178,125,11,32,,,,2,2<CR> ^D56<CR> ^D2<CR> 01234567890<CR> ^D3<CR> 322M Operator’s Manual...

  • Page 93: Table 20 Recommended Maintenance Schedule

    It is important to note that the optimum print quality and print head life is achieved by maintaining a clean printer and print head. A Microcom Corporation approved cleaning kit (part # 040005-0000) is available; contact your sales representative for purchasing information.

  • Page 94: Thermal Printer Card

    The necessary cleaning materials can be purchased through Microcom Corporation by contacting your sales representative and ordering the Cleaning Kit, part # 040005-0000. The print head should be cleaned after every roll of media or after every 512 feet (3200 tag which is a typical stack of tag or fanfold media).

  • Page 95: Figure 20 Unlatching The Print Head

    Chapter 10 Printer Maintenance Figure 20 Unlatching the Print head Figure 21 Removal of Thermal Card 322M Operator’s Manual...

  • Page 96: Figure 22 Internal Cleaning

    5. When finished, close the print head assembly so that it is latched into place and reinstall media. 6. Turn the printer power ON Print Head Thermal Elements Peel Edge Drive Roller Figure 22 Internal Cleaning 322M Operator’s Manual...

  • Page 97: Print Head Maintenance

    Print head Thermal Elements CAUTION: When performing maintenance inside the printer, always make sure that the print head is latched completely before installing the top cover. Failure to do so may result in damage to the print head. 322M Operator’s Manual...

  • Page 98: Cleaning The Drive Roller

    CAUTION: Isopropyl Alcohol should be used to clean the drive roller. The use of other cleaning solvents or materials is not recommended and may degrade the performance of the drive roller. 322M Operator’s Manual...

  • Page 99: Chapter 11: Troubleshooting

     Press the print button, light should turn green and resume printing if the printer has been paused.  Remove the tag, the light should turn green if a tag/tear mode is enabled  Contact your Service Representative. 322M Operator’s Manual...
  • Page 100  The intended memory slot is already occupied.  Verify that the printer is properly configured for the type of download being sent.  Clear memory and attempt download again.  Verify that the format has been created properly. 322M Operator’s Manual...

  • Page 101: Appendix A: Limited Warranty

    Although the user is not required to purchase Microcom Corporation brand supplies, to the extent it is determined that the use of other supplies (such as non-approved label stock, ribbons, and cleaning solutions) shall have caused any defects in the thermal print head for which the warranty claim has been made, the user shall be responsible for Microcom Corporation’s...

  • Page 102: Appendix B: Rma Procedure

    Return the defective item(s) for repair to the address listed above, freight and insurance prepaid. Upon receipt of an RMA number, the customer contact will be notified by a Microcom Corporation representative regarding repair charges, at which time the ship method will be determined.

  • Page 103: Appendix C: Quick Reference Command Summary

    Baud rate. Speeds over 38400 bps will cause the printer to utilize flow control during the print routine. 300 bps 600 bps 1200 bps 2400 bps 4800 bps 9600 bps 19200 bps 38400 bps 57600 bps 115200 bps 322M Operator’s Manual...
  • Page 104 ***.)))))))))) 1 = Enable Print Button ; 0 = Disable **.))))))))))) 1 = Disable Button ; 0 = Enable *.)))))))))))) 1 = Enable >RESTARTED< Response ; 0 = Disable .))))))))))))) 1 = Enable Clear Text ; 0 = Disable 322M Operator’s Manual...
  • Page 105 ***.))))))))))) 1 = Enable Auto-size on Power-up ; 0 = Disable **.)))))))))))) 1 = Enable Blow-hole Sensing ; 0 = Disable *.))))))))))))) 1 = Enable External Print Request ; 0 = Disable .)))))))))))))) 1 = Enable Slashed Zeros ; 0 = Disable 322M Operator’s Manual...
  • Page 106 Load the Number of Steps to Activate Gap Detector (AGD): The ^Axx specifies the value. Load the Number of Steps Past Gap (SPG): The ^Axx specifies the value. Load X Direction Offset (OFX): The ^Axx specifies the value. 322M Operator’s Manual...
  • Page 107 (1-128). This command only functions with format files and not will downloadable fonts and/or graphics. Clear Commands 73 through 76 Load MaxiCode Bar Code Data Load Copies Count: Instructs the printer to print a group of labels. This command will not increment/decrement serial numbers. 322M Operator’s Manual...
  • Page 108 If this value is not set correctly the printer may false sense a GAP or report an invalid >LOW STOCK< error. 322M Operator’s Manual...
  • Page 109 If this command is set higher than “1” (maximum of 65536), the printer will full cut when that quantity has been reached. This command will not operate if the Cutter Control (^D99) command is set to full cut. 322M Operator’s Manual...
  • Page 110 64KB. Load Graphic Images or Fonts into User Memory without Compression: This command is intended for legacy support only. Microcom Corporation recommends either the ^D104 or ^D107 commands. Fonts must be less than 64KB for this command to function.

  • Page 111: Glossary

    Serial ports on computers are typically configured as DTE. DTR (Data Terminal Ready) - A handshaking signal used to provide information about the status of the communication line connected to the DCE end of an RS-232 link. Used in conjunction with DSR. 322M Operator’s Manual...
  • Page 112 Tag stock - Media that typically has no adhesive backing, thicker in nature, and generally is a fanfold type media. Thermal print head - A print head that uses thermal technology, to heat individual elements or dots to produce images. Also referred to as print head in this manual. 322M Operator’s Manual...
  • Page 113 TXD (Transmit Data) - An essential signal that carries data from the DTE to the DCE for 2- way RS-232 serial communication. Also known as TX and TD. USB (Universal Serial Bus) - A high-speed asynchronous serial interface, typically transfers up to 12M bits/second, used for connecting host computers to various peripherals. 322M Operator’s Manual...
  • Page 114 322M Operator’s Manual...

  • Page 115: Index

    Conversion Utilities.................................... 59, 65 Data Bits........................................11 Drive Roller..................................89, 93, 94, 107 EAN-13 Symbol....................................... 73 EAN-8 Symbol......................................73 Electrical ........................................11 Encoding ........................................73 Error Correcting Code ....................................79 Features ........................................14 Flash Memory ......................................11 322M Operator’s Manual...
  • Page 116 LSY ....................................28, 30, 31, 102 OFX......................................31, 102 OFY......................................31, 103 SPG ....................................... 30, 31, 102 WEB......................................28, 102 Limited Warranty .....................................97 Maintenance .......................................89, 93 Drive Roller......................................94 Exterior......................................89, 94 Interior.........................................92 Printhead ......................................93 Schedule ......................................89 Thermal Card.......................................90 Media....................................11, 29, 30, 43, 47 322M Operator’s Manual...
  • Page 117 Printer Enquires......................................42 Printer Height ......................................11 Printer Weight ......................................11 Printer Width ......................................11 Printhead ......................................107, 108 Quick Reference Command Summary ..............................99 Return Material Authorization.................................. 98 Reverse Video ......................................40 RS-232C Cable....................................21, 22 322M Operator’s Manual...
  • Page 118 SDRAM......................................11, 108 Shipping Damage .....................................15 Software DIP Switches .....................................43 Specifications .....................................11, 16 General ........................................11 Media ........................................11 Printing........................................11 Statistics Label......................................20 Temperature......................................11 Thermal Printer Card ....................................90 Troubleshooting......................................95 Unpacking.........................................15 UPC-A Symbol......................................71 UPC-E Symbol ..................................... 71, 72, 73 Warranty ........................................97 322M Operator’s Manual...

  • Page 119: User Notes

    _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ 322M Operator’s Manual...

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