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Navigation
386
Problem
The
Navigation
Navigation
unavailable
unavailable
appears.
Problem
You see a message
informing you that the
DVD containing the dig-
ital map is incompatible
with the system soft-
ware.
Problem
The map software
update has failed.
Possible causes/consequences and M M Solutions
COMAND Online has an integrated hard drive on which the digital
message
map is stored.
To protect the integrated hard drive against damage,
COMAND Online deactivates it at very high and low temperatures.
The navigation system will then be temporarily unavailable.
Let the vehicle and COMAND Online cool down.
X
To hide the message: switch COMAND Online off and then on
X
again.
If an area of the hard disk has a fault, COMAND Online can no
longer access the map data in this area. This may occur when
calculating a route, for example.
To hide the message: switch COMAND Online off and then on
X
again.
The navigation system will be operational again until it has to
access the faulty area of the hard drive once more. The message
will then reappear.
Consult a Mercedes-Benz Service Centre.
X
Possible causes/consequences and M M Solutions
The DVD containing the digital map cannot be used for the update.
To confirm the message: press W the COMAND controller.
X
Eject the DVD.
X
Have the system database checked at a Mercedes-Benz Service
X
Centre.
Possible causes/consequences and M M Solutions
The DVD is dirty.
Clean the DVD.
X
Restart the update.
X
The DVD is scratched.
Consult a Mercedes-Benz Service Centre.
X
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