Page 172 of 220 Troubleshooting
Main task
6. Check equipment defects.
7. Check wireless
communication.
8. Verify connection.
553-3601-200 Standard 7.00 November 1998
If hardware is defective, replace it.
If the problem requires expert advice, follow your company's
procedure for obtaining assistance.
Check that you can make and receive calls from various
portables. If there is no wireless activity, you may require a
UTAM Activation Code, a UTAM Recovery Code, or a
Regression Code from Northern Telecom Customer
Response Center (1-800-321-2649).
For each cell center in the system, verify that you can
establish a connection with all the radios at that cell center. To
identify a radio's cell, see "Identifying a radio's cell
assignment" on page 102.
Steps to follow