Accessing The Nortel Ivr System; Companion Id; System Security Number - Northern Telecom Meridian 1 Installation And Maintenance Manual

Page 94 of 220 Activating wireless communications

Accessing the Nortel IVR system

Companion ID

System Security Number

553-3601-200 Standard 7.00 November 1998
Radio Credits
Base Stations as
you will require additional UTAM Activation Codes.
When calling in to the Nortel Customer Response Center (1-800-321-2649),
be sure to have the Companion ID, System Security Number, customer site
address, and zip code information on hand. See Table 14 on page 95 for IVR
menu options and descriptions.
You require codes when initially installing wireless equipment or relocating
wireless equipment.
The Companion ID is required to obtain activation codes and credits. This
number is located on the packing slip and on the labels packaged with the
software cartridge. You should record this number in Meridian Companion
Programming and Provisioning Record.
The System Security Number (SSN) is automatically generated by the
Meridian Companion system when the system is first powered up. The SSN is
a unique number to identify the system. For information on how to retrieve the
SSN, see "Activating a new system" on page 96.
. If you increase the size of a system later on,