Forgot The Username Or Password For The Digidot C4; Can't Find Your Protocol/Ic; Need To Cover Greater Cable Distances Between The Outputs And First Led/Ic - DiGidot C4 Manual

Make sure that the computer network is in the same range as the DiGidot C4. For example when your
DiGidot C4 is configured to use the IP address "10.0.0.2" with
subnet mask "255.0.0.0" your computer network needs to be in that same "10.x.x.x" range on subnet
mask "255.0.0.0".
You can test your network connection with the DiGidot C4.
On Windows
Click the Start Menu > All Apps > Windows System > Command Prompt.
You can also find the Windows Command Prompt by right clicking on the Start button >
Command Prompt.
On Mac OS
Open the Utilities Folder > Applications folder and open the Terminal App or you can use
Spotlight by clicking CMD + Spacebar and search for Terminal App.
Type ping and the IP Address of the DiGidot C4 "ping 10.254.254.254" and then press the Enter key of
your keyboard to ping the DiGidot C4 device. A timeout will indicate a broken connection.
If you still can't access your DiGidot C4, is the interface page not loading correctly or are the
discovered devices not added automatically try to empty your browser cache and re-power and
reload the user interface.

Forgot the username or password for the DiGidot C4?

When you have lost your username or password you can perform a factory reset of the DiGidot C4.
The reset function will restore the factory settings. Information on the microSD card will not be
erased. After resetting you can access the device on the default IP Address.
If you have made a backup, you can restore the device configurations according to the backup &
restore instructions.
Can't find your protocol/IC?
The DiGidot C4 supports the most SPI protocols of all Art-Net to SPI controllers on the market.
However technology is evolving rapidly and we're not always the first to know when there's new
product IC chip with a new protocol on the market.
In case you have or want to use an IC that is not listed in our supported IC's overview, please contact
support@digidot.eu. We will do our best to support your IC with a new firmware update soon after.
Need to cover greater cable distances between the
outputs and first LED/IC?
If the cables between the outputs and LED/IC are longer than 2 metres (7 ft), we recommend to
boost the signal in order to make sure that the system will work properly. Please use DiGidot range
extending equipment such as PxLNet Transmitters and PxLNet Transceivers, which can be found on
our website www.digidot.eu. The DiGidot PxLNet range extending equipment the SPI signal range can
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