Network Status Lights; No Output Signal From Digidot C4; Digidot C4 Not Receiving Art-Net - DiGidot C4 Manual

Alternating blue-red
Alternating red-yellow
Alternating red-white
Alternating purple-purple Error
NOTE: In case of a Battery Error: Both top- and side status lights are alternating from yellow to red
for 3 seconds, contact DiGidot for further instructions.

Network status lights

Ethernet left LED (orange or green) - Link established
Ethernet right LED (blinking green) - Data transfer active
NOTE: In case that the status lights are not lighting up when the device is powered and connected to
a network, the status lights may be switched off in the user interface.
Open the user interface and go to Home > Settings > Device to check and switch them back on
again.

No output signal from DiGidot C4

Make sure that:
the DiGidot C4 is powered.
‣
master brightness, port limiters are not set to zero.
‣
the HSV filter is not set to black.
‣
the inputs and outputs are configured.
‣
the scene is compatible with the outputs.
‣
in case your data cable between the DiGidot C4 and your first LED/IC is longer than 2 meters
‣
(6.5 ft), please reduce this length to an absolute minimum and check if this solves the
problem. If the controller(s) now output correctly, the data cable runs were too long for your
setup.
the lighting fixtures/LEDs that need to be controlled are powered.
‣

DiGidot C4 not receiving Art-Net

Make sure that:
the DiGidot C4 is powered and is properly connected to the Art-Net console/computer.
‣
incoming Art-Net signal on the status lights located on the top and side of the DiGidot C4.
‣
When the status LEDs are green with blue it's receiving Art-Net signal. (see the product
explanation and status lights explanation).
the network, input and output configuration of the DiGidot C4 device is setup properly.
‣
the computer/device that is sending Art-Net is set up to match the network settings.
‣
the computer/device that is sending Art-Net is set up to match the universe inputs.
‣
the Art-Net status can also be checked in the interface on the Monitor page.
‣
C4 Manual
Error The DiGidot C4 system is frozen, a reset will be performed
Error The internal battery is empty or has a problem
Error The DiGidot C4 has crashed, a reset will be performed
Self test during startup failed
Version 2.1.5 63 74 -