Art-Net Software Doesn't Recognize The Digidot C4; Wireless Connection Lost After Configuring A Trigger; C4 Controllers Are Not Starting Up - DiGidot C4 Manual

Art-Net software doesn't recognize the DiGidot C4

Make sure that:
the DiGidot C4 powered and properly connected to the Art-Net console/computer.
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in order for the DiGidot C4 to be discoverable for any software, you need make sure that the
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network and one or more output(s) have been configured properly.
the DiGidot C4 controller is reported to work with most well known Art-Net consoles and
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softwares. Some Art-Net consoles only work in the 2.0.0.255 range. Please configure your
device in the same range if necessary.
In case your console or software continues to fail to discover the DiGidot C4 you can try to reboot
your DiGidot C4 device(s). If the problem still remains please contact DiGidot support.
Wireless connection lost after configuring a trigger
After saving a trigger, the C4 automatically performs a reboot to apply and load the new trigger
settings. When working wirelessly with the DiGidot C4 app or OSC, the wireless connection might get
lost due to rebooting the system.
Make sure that:
‣ when you are using the quick Wi-Fi Access point (by holding the button for 10 seconds) the
created Wi-Fi access point is temporary. To keep the Wi-Fi access point after a reboot you
have to save the Wi-Fi network settings in the interface.
‣ the wireless connection is still connected to the right access point, because mobile devices
might connect to another access point automatically when the wireless connection is
interrupted. Go to the wireless settings of the mobile device and verify its wireless
connection.

C4 controllers are not starting up

In case you are using DiGidot C4 controllers together with a PxLNet Transmitters it may happen that
the C4 controllers do not start up.
The DiGidot C4 and DiGidot PxLNet Transmitters require a minimum internal operating voltage voltage
in order to work properly. Please double check the minimum operating voltages of your products first.
When connecting multiple devices to the same power supply, the inrush current of all devices
combined might exceed the output capability of the power supply, which means that not enough
power can be supplied during startup.
Solution:
‣ Disconnect power
‣ Reduce the amount of devices that are connected to the same power supply to one.
‣ Re-apply power the system and check if the first device boots properly.
‣ Disconnect power again and restore connection to the next device.
‣ Repeat this sequence up to the number that controllers start to fail during startup.
‣ Use another power supply to boot the next devices or use a delayed switch circuit to reduce
inrush current.
C4 Manual Version 2.1.5 64 74 -