Factory Reset; Having Trouble With Your Digidot C4 Setup - DiGidot C4 Manual

Make sure that:
‣ The operating voltage measured at the DiGidot C4 or PxLNet Transmitter is at least as specified.
‣ Cables do not introduce significant voltage drops
Solution:
‣ Reduce the amount of devices that are connected

Factory reset

Some problems require a factory reset if nothing else seems to work. In this way the DiGidot C4
device returns to its factory default. The factory reset will reset the input/output configuration, device
settings, network settings and user accounts.
Recorded scenes, playlists and triggers will not be deleted. After resetting, the device can be
accessed through IP Address 10.254.254.254.
WARNING! Deleted settings cannot be restored, please make a backup, before resetting the device.
Factory reset procedure:
1. Disconnect the power of the DiGidot C4.
2. While pressing the onboard button, re-apply power to the device and hold the button for 5
seconds. Both top- and side status light will blink 5 times yellow, then it remains on, which
indicates that you can release the button. The device will reboot and is then ready to use.
In case you're not able to perform this reset due to accessibility and if the C4 network is or can be
connected to a computer with internet access, contact DiGidot support for remote assistance.

Having trouble with your DiGidot C4 Setup?

When you have followed all the steps from the manual and still having problems settings up the
DiGidot C4, you can visit our online support page
support@digidot.eu Please make a backup file and send it along with your email, as this will make
trouble shooting for our engineers a lot easier.
If you can't connect to the DiGidot C4 User Interface try to open the user interface by opening Google
Chrome and typing http://10.254.254.254 in the address bar and press enter.
When the user interface does not load or seems unresponsive you can reload the page. When
reloading doesn't resolve the problem you need to:
Make sure the DiGidot C4 is connected correctly to a power source according to the wiring
‣
instructions.
Make sure that the device is connected to a computer or mobile device.
‣
Empty your browser cache.
‣
Check for IP conflicts.
‣
Check your network connection and network settings. You can verify the connection of the
‣
network cable with the ethernet status lights of the RJ45 bus.
C4 Manual
digidot.eu/support or send us an e-mail:
Version 2.1.5 65 74 -