On Mac OS
Open the Utilities Folder > Applications folder and open the Terminal App or you can use Spotlight
by clicking CMD + Spacebar and search for Terminal App.
Type ping and the IP Address of the DiGidot C4 'ping 10.254.254.254' and then press the Enter key of
your keyboard to ping the DiGidot C4 device. A timeout will indicate a broken connection.
If you still can't access your DiGidot C4, is the interface page not loading correctly or are the
discovered devices not added automatically try to empty your browser cache and re-power and
reload the user interface.
Forgot the username or password for the DiGidot C4?
When you have lost your username or password you can perform a factory reset of the DiGidot C4.
The reset function will restore the factory settings. Information on the microSD card will not be
erased. After resetting you can access the device on the default IP Address.
If you have made a backup, you can restore the device configurations according to the backup &
restore instructions.
Can't find your protocol/IC?
The DiGidot C4 supports the most SPI protocols of all pixel controllers on the market. However,
technology is evolving rapidly and we're not always the first to know when there's new product IC
chip with a new protocol on the market.
In case you have or want to use an IC that is not listed in our supported IC's overview, please
contact support@digidot.eu. We will do our best to support your IC with a new firmware update
soon after.
Need to cover greater cable distances between the outputs
and first LED/IC?
If the cables between the outputs and LED/IC are longer than 2 metres (7 ft), we recommend
boosting the signal in order to make sure that the system will work properly. Please use DiGidot
range extending equipment such as PxLNet Transmitters and PxLNet Transceivers, which can be
found on our website www.digidot.eu. The DiGidot PxLNet range extending equipment the SPI signal
range can be extended up to 250 meters (820 ft). This does not apply to DMX. DMX signal has a
standard range of max. 500 meters (1640 ft).
NOTE: SPI (Serial Peripheral Interface) protocols are originally designed for on board data
communication between microcontrollers and other high speed processing components.
Because SPI protocols are mostly communicating at extremely high speeds (in the MHz range)
and were not designed to leave a PCB (Printed Circuit Board), long cable runs to transfer the
data signal, are not accounted for. This means that a lot of malfunctions occur when cable
lengths are too long.
C4 Manual
Version 2.2.0
70-78
Need help?
Do you have a question about the C4 Extended and is the answer not in the manual?