C4 Controllers Are Not Starting Up; Factory Reset - DiGidot C4 Extended Manual

Make sure that:
when you are using the quick Wi-Fi Access point (by holding the button for 10 seconds)
‣
the created Wi-Fi access point is temporary. To keep the Wi-Fi access point after a reboot
you have to save the Wi-Fi network settings in the interface.
‣ the wireless connection is still connected to the right access point, because mobile
devices might connect to another access point automatically when the wireless
connection is interrupted. Go to the wireless settings of the mobile device and verify its
wireless connection.

C4 controllers are not starting up

In case you are using DiGidot C4 controllers together with a PxLNet Transmitters it may happen that
the C4 controllers do not start up.
The DiGidot C4 and DiGidot PxLNet Transmitters require a minimum internal operating voltage in
order to work properly. Please double check the minimum operating voltages of your products first.
When connecting multiple devices to the same power supply, the inrush current of all devices
combined might exceed the output capability of the power supply, which means that not enough
power can be supplied during start-up.
Solution:
Disconnect power
‣
‣ Reduce the number of devices that are connected to the same power supply to one.
‣ Re-apply power the system and check if the first device boots properly.
‣ Disconnect power again and restore connection to the next device.
Repeat this sequence up to the number that controllers start to fail during start-up.
‣
Use another power supply to boot the next devices or use a delayed switch circuit to
‣
reduce inrush current.
Make sure that:
‣ The operating voltage measured at the DiGidot C4 or PxLNet Transmitter is at least as
specifie
‣ Cables do not introduce significant voltage drops
Solution:
Reduce the number of devices that are connected
‣

Factory reset

Some problems require a factory reset if nothing else seems to work. In this way the DiGidot C4
device returns to its factory default. The factory reset will reset the input/output configuration,
device settings, network settings and user accounts.
Recorded scenes, playlists and triggers will not be deleted. After resetting, the device can be
accessed through IP Address 10.254.254.254.
C4 Manual Version 2.2.0 68-78