Siemens SIMATIC ET 200SP HA System Manual page 14

Preface
2.1 Information and support
Technical Consulting
Support in planning and designing your project: From detailed actual-state analysis, definition
of the goal and consultation on product and system questions right through to the creation of
the automation solution.
Technical Support
Expert advice on technical questions with a wide range of demand-optimized services for all our
products and systems.
You can find Technical Support at the following address: Internet
support.industry.siemens.com/My/ww/en/requests).
Training
Extend your competitive edge – through practical know-how directly from the manufacturer.
You can find the training courses we offer at the following address: Internet
sitrain.automation.siemens.com/sitrainworld/).
Engineering Support
Support during project engineering and development with services fine-tuned to your
requirements, from configuration through to implementation of an automation project.
Field Service
Our Field Service offers you services for commissioning and maintenance – to ensure that your
machines and plants are always available.
Spare parts
In every sector worldwide, plants and systems are required to operate with constantly increasing
reliability. We will provide you with the support you need to prevent a standstill from occurring
in the first place: with a worldwide network and optimum logistics chains.
Repairs
Downtimes cause problems in the plant as well as unnecessary costs. We can help you to reduce
both to a minimum – with our worldwide repair facilities.
Optimization
During the service life of machines and plants, there is often a great potential for increasing
productivity or reducing costs.
To help you achieve this potential, we are offering a complete range of optimization services.
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Modules for devices in a hazardous area
System Manual, 04/2021, A5E50165138-AA