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140
Information
Possible cause
6360
No valid data on external
EEprom (internal data
structures are not
compatible with the external
data storage device)
6361
No external EEprom
connected
6362
No valid data on internal
EEprom (internal data
structures are not
compatible with the external
data storage device)
6363
No valid data on internal
and external EEprom
(software version is not
compatible with the internal
data storage device,
emergency operating
features only)
6364
No valid data on internal
EEprom and no external
EEprom connected
(the internal data structures
are not compatible with
the external data storage
device, emergency
operating features only)
6365
Internal EEprom defective
6366
Internal EEprom defective
and external data not valid
(emergency operating
features only)
6367
Internal EEprom defective
and external EEprom not
connected (emergency
operating features only)
• Software update
• Connect machine ID
• Check machine ID
connection
• Switch off the control, wait
until the LEDs are off, and
then switch the control on
again
• Software update
• Check machine ID
connection
• Switch off the control, wait
until the LEDs are off, and
then switch the control on
again
• Software update
• Check machine ID
connection
• Switch off the control, wait
until the LEDs are off, and
then switch the control on
again
• Software update
• Replace the control
• Replace the control
• Replace the control
Operating Instructions 868-M - 01.0 - 12/2020
Troubleshooting
Remedial action
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