After You Call; Problem Submittal Form - MTS Systems Landmark 370 Series Operation

Technical Support

After you call

MTS logs and tracks all calls to ensure that you receive assistance for your problem or request. If you
have questions about the status of your problem or have additional information to report, please
contact Technical Support again and provide your original case number.

Problem Submittal Form

Use the Problem Submittal Form to communicate problems with your software, hardware, manuals, or
service that are not resolved to your satisfaction through the technical support process. The form
includes check boxes that allow you to indicate the urgency of your problem and your expectation of an
acceptable response time. We guarantee a timely response—your feedback is important to us.
You can access the Problem Submittal Form at www.mts.com > Contact Us (upper-right corner) > In
the Subject field, choose To escalate a problem; Problem Submittal Form
10 Landmark™ Test System Operation