How To Troubleshoot The Fault When The System Is In Upgrade Mode - Huawei NetCol5000-A035 User Manual

NetCol5000-A(025, 035) In-row Air Cooled Smart
Cooling Product
User Manual (600 mm Width)
tap Yes; otherwise, tap No. If you do not confirm the operation within 30s, the
dialog box disappears, and the process of restoring factory settings is terminated.
Step 6 Disconnect the power supply of the device.
Step 7 Switch the first to fourth toggles of the S2 DIP switch on the main control board
to the default value OFF.
Step 8 Connect the power supply of the device.
Step 9 After the restart completes, the LCD displays the setup wizard screen for setting
parameters.
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4.7.5 How to Troubleshoot the Fault When the System Is in
Upgrade Mode
Context
The system will display the following information and enter upgrade mode when
the model cannot be identified or does not match, or the software versions of the
display board and control board are incompatible.
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In the upgrade mode, you can only query the system version information. In this
case, perform the following steps for troubleshooting.
Procedure
Step 1 After you have entered the home screen, choose Maint > USB Operations >
Software Upgrade, and check whether you can perform the upgrade.
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Step 2 If The e-label board is not connected or the e-label is incorrect. Please
connect or replace the e-label board. is displayed, power off the system,
reconnect or replace the E-label board, and then power on the system.
Step 3 If the fault persists, contact Huawei technical support.
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Issue 17 (2020-10-22)
NO TE
After the system is restored to factory settings, the user password is also reset to the preset
password, and must be promptly modified to ensure information security and normal
system running.
The model cannot be identified. Entering upgrade mode...
The model does not match. Entering upgrade mode...
Failed to obtain the version information. Entering upgrade mode...
The display board and control board software versions are incompatible.
Entering the upgrade mode...
If yes, upgrade the system version by referring to the software upgrade guide.
If no, proceed to Step 2
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by following instructions of system prompts.
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