Introduction - Xerox PHASER 8500 Service Manual

Error Messages and Codes

Introduction

3-2
This section covers troubleshooting procedures utilizing Control Panel error
messages and codes. Some procedures require running Service Diagnostics
test functions to verify that a specific printer component is operating correctly.
For information on Service Diagnostics and all internal printer test functions
see "Service Diagnostics Mode Menu" on page 4-5.
For troubleshooting printer problems not associate with, or displaying, an error
code or message, such as startup or power on, media, paper path, print-
quality or image problems, and electrical failures, see "General
Troubleshooting" on page 4-1 or "Print-Quality Troubleshooting" on page 5-1.
Check the main menu for current data and historical error data.
■
Status Page
■
Usage Profile
■ Fault History
■
Diagnostic History
Phaser 8400/8500/8550/8560 Color Printer Service Manual