Xerox PHASER 8500 Service Manual page 95

Phaser 8400/8500/8550/8560 Color Printer Service Manual
Troubleshooting Procedure for 13,008 to 13,010 Error Code (Drum Heater)
Step Questions and Actions
Check that the ambient room temperature is
1
within specifications (see "Environmental
Specifications" on page 1-12).
Is the room too cold or too hot?
Ensure ground integrity (see "Ensuring
2
Ground Integrity" on page 4-65).
Are all components grounded properly?
Is the error code associated with an
3
overheat condition?
4 Verify clearance for adequate air flow.
Are any of the vents blocked?
Using Service Diagnostics, run the Drum
5
Fan Motor test.
Did the test pass?
6 Check the Electronics Module Fan.
Is the fan operating correctly?
Using Service Diagnostics, run the Drum
7
Temperature Sensor test.
Did the test pass?
8 Using Service Diagnostics, run the Drum
Heater test.
Did the test pass?
9 Check continuity of the F0130 fuse on the
Preheater.
Is the fuse blown?
Error Messages and Codes
Yes No
Advise Go to Step 2.
customer.
Go to Step 3. Resolve
ground
integrity.
Go to Step 4. Go to Step 6.
Advise Go to Step 5.
customer.
Go to Step 6. Replace the
Drum Fan
and/or the
harness.
Go to Step 7. Replace the
Electronics
Module Fan.
Go to Step 8. Replace the
Drum
Temperature
Sensor.
Replace the
Drum
Temperature
Sensor.
Replace the
Preheater.
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