Xerox PHASER 8500 Service Manual page 85

Phaser 8400/8500/8550/8560 Color Printer Service Manual
7,007.49: The process motor stalled while tilting the head.
Troubleshooting Procedure for 7,007 Error Code
Step Questions and Actions
1. Check the Printhead wire routing.
1
2. Remove the Printhead and inspect the
Printhead tilt and drive gears for ink
spills.
3. Re-route the wiring.
4. Clean around the gears and Printhead.
Did this correct the problem?
To ensure Process Drive is correctly aligned,
2
homed, and free from damage, see "Homing
the Process Drive Train" on page 6-8.
Did this correct the problem?
7,008.41: The head tilt is not engaged, or the Printhead is stuck in the tilt
position by the tilt arms.
Troubleshooting Procedure for 7,008 Error Code
Step Questions and Actions
1 Reboot the printer.
Did this correct the problem?
1. Check the printer for ink spills on the
2
HeadTilt Gear and the drive train.
2. Clean and reboot the printer.
Did this correct the problem?
Check that the Printhead moves properly left
3
and right.
4 Ensure the Process Drive is correctly
aligned and homed (see "Homing the
Process Drive Train" on page 6-8).
Are the gears damaged?
5 1. Check the Process Drive for obstructions
or damaged.
2. Remove any obstructions.
Is the gearbox damaged?
6 Use Service Diagnostics to run the Tilt Axis
Drive test.
Did the test fail?
7 Use Service Diagnostics to run the Head
Maintenance Wiper Clutch test.
Did the test fail?
Error Messages and Codes
Yes No
Complete. Go to Step 2.
Complete. Replace the
Process
Drive.
Yes No
Go to Step 2. Complete.
Complete. Go to Step 3.
Go to Step 4. Remove any
obstructions
or replace any
defective
parts.
Replace the Go to Step 5.
Process Drive.
Replace the Go to Step 6.
Process Drive.
Replace the Go to Step 7.
Process Drive.
Replace the Go to Step 8.
Head
Maintenance
Clutch.
3-17