Xerox PHASER 8500 Service Manual page 238

Print-Quality Troubleshooting
5-32
Initial Actions
■ Check the media used is supported by this printer.
■
Check that the paper path is clean and clear of debris.
Troubleshooting Reference
Applicable Parts
Preheater
■
Drum Maintenance Kit
■
Transfix Components
■
Wrinkling Troubleshooting Procedure
Step Questions and Actions
1 Try a higher quality or heavier media type
from an unopened fresh ream of paper.
Did this correct the problem?
2 Increase the margin size of the image.
Wrinkling generally occurs in solid fills near
the print's edge.
Did this correct the problem?
3 Did the "wrinkle" occur printing the duplex
side only?
Inspect, clean, or if necessary, replace the
4
Drum Maintenance Kit.
Did this correct the problem?
Inspect the transfix components.
5
Example Print
Phaser 8400/8500/8550/8560 Color Printer Service Manual
s8500-047
Yes No
Complete. Go to Step 2.
Complete. Go to Step 3.
Replace the Go to step 4.
Preheater
Complete. Go to Step 5.
Replace in the following order:
Transfix Roller
■
Transfix Camshaft
■
Transfix Load Arms
■
Transfix Load Module.
■