Streaks or Lines Down the Print
Phaser 8400/8500/8550/8560 Color Printer Service Manual
There are several possible causes of streaks running the length of a print.
Initial Actions
■
Check the media used is supported by this printer.
■
Check that the exit path is clear of debris.
Troubleshooting Reference
Applicable Parts
Stripper Blade
■
Drum Maintenance Kit
■
Preheater
■
Electronics Module
■
Drum Assembly
■
Streaks or Lines Down the Print Troubleshooting Procedure
Step
Questions and Actions
Check for and remove any media, jammed
1
paper, or debris found in the exit path.
Did this correct the problem?
Clean the Drum Maintenance Kit wiper blade
2
or replace the kit.
Did this correct the problem?
1. Check the exit area, exit frame, Preheater,
3
Drum Maintenance Kit, Printhead, and
Stripper Blade for anything touching the
Drum.
2. Reseat any component interfering or
touching the Drum.
3. Clean the Stripper Blade.
Did this correct the problem?
Print-Quality Troubleshooting
Example Print
Yes
Complete.
Complete.
Complete.
s8500-035
No
Go to Step 2.
Go to Step 3.
Go to Step 4.
5-11