Ink On White Portion Of Print - Xerox PHASER 8500 Service Manual

Ink on White Portion of Print

Phaser 8400/8500/8550/8560 Color Printer Service Manual
Color on the print where no color should be printed is often called a latent
image. A latent image remains on the Drum when it should have been
transferred to its sheet of paper. An insufficient amount of oil on the Drum,
provided by a dirty, defective, or old Drum Maintenenace Kit may be the
problem. Printing on recycled or 3-hole punch paper commonly causes this
problem.
Initial Actions
■
Check the media used is supported by this printer.
■
Check that the paper path is clean and clear of debris.
Troubleshooting Reference
Applicable Parts
Stripper Blade
■
Drum Maintenance Kit
■
Preheater
■
Transfix Roller
■
Ink on White Portion of Print Troubleshooting Procedure
Step Questions and Actions
1 Try printing using a smoother, higher quality
paper. Some recycled brands are too rough.
Watermarked or 3-hole punched paper may
also cause this problem.
Did this correct the problem?
Clean the Drum Maintenance Kit wiper
2
blade. If necessary replace the kit.
Did this correct the problem?
Print-Quality Troubleshooting
Example Print
Yes
Complete.
Complete.
s8500-037
No
Go to Step 2.
Go to Step 3.
5-15