Blank Prints - Xerox PHASER 8500 Service Manual

Print-Quality Troubleshooting

Blank Prints

5-8
The printer processes a sheet of paper, but no image is printed on it.
Note
Blank sheets accompanying multi-picks or chase pages following a jam
are a part of normal operation.
Initial Actions
■ Check the media used is supported by this printer.
■
Check the media settings are correct at the Control Panel.
Troubleshooting Reference
Applicable Parts
Electronics Module
■
Printhead
■
Wave Amp
■
Blank Prints Troubleshooting Procedure
Step Questions and Actions
Check the area around the Printhead and
1
Drum for debris. Clean if necessary.
Did this correct the problem?
Complete the Printhead Troubleshooting
2
Checklist.
Did this correct the problem?
Check all connections to the Printhead.
3
Replace or repair any defective cables.
Did this correct the problem?
Example Print
Phaser 8400/8500/8550/8560 Color Printer Service Manual
s8560-269
Yes No
Complete. Go to Step 2
Complete. Go to Step 3.
Complete. Replace in
this order:
Electronics
■
Module
Printhead
■