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Xerox PHASER 8500 Service Manual page 98

Xerox printer user manual
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Error Messages and Codes
3-30
13,327.42:
The Printhead reservoir thermistor returned a bad reading, or the
reading was corrupted by ESD.
Troubleshooting Procedure for 13,264 to 13,327 Error Code (Printhead)
Step
Questions and Actions
1
Check that the ambient room temperature is
within specifications (see "Environmental
Specifications" on page 1-12).
Is the room too cold or too hot?
2
Ensure ground integrity (see "Ensuring
Ground Integrity" on page 4-65).
Are all components grounded properly?
Run the Printhead Reservoir Temperature
3
test.
Did the test pass?
Check and reseat all wiring to the Printhead.
4
Did this correct the problem?
13,328.43:
The ink loader CYAN heater is too hot.
13,330.45:
The ink loader CYAN heater took too long to reach its setpoint.
13,387.48:
The ink loader CYAN thermistor circuit is open.
13,389.41:
The ink loader CYAN thermistor circuit is shorted.
13,391.43:
The ink loader CYAN thermistor returned a bad reading, or was
corrupted by ESD.
13,392.44:
The ink loader MAGENTA heater is too hot.
13,394.46:
The ink loader MAGENTA heater took too long to reach its
setpoint.
13,451.49:
The ink loader MAGENTA thermistor circuit is open.
13,453.42:
The ink loader MAGENTA thermistor circuit is shorted.
13,455.44:
The ink loader MAGENTA thermistor returned a bad reading, or
ESD corruption.
13,456.45:
The ink loader YELLOW heater got too hot.
13,458.47:
The ink loader YELLOW heater took too long to reach its setpoint.
13,515.41:
The ink loader YELLOW thermistor circuit is open.
13,517.43:
The ink loader YELLOW thermistor circuit is shorted.
13,519.45:
The ink loader YELLOW thermistor returned a bad reading, or
ESD corruption.
13,520.46:
The ink loader BLACK heater got too hot.
13,522.48:
The ink loader BLACK heater took too long to reach its setpoint.
13,579.42:
The ink loader BLACK thermistor circuit is open.
13,581.44:
The ink loader BLACK thermistor circuit is shorted.
13,583.46:
The ink loader BLACK thermistor returned a bad reading, or ESD
corruption.
Phaser 8400/8500/8550/8560 Color Printer Service Manual
Yes
No
Advise
Go to Step 2.
customer.
Go to Step 3.
Resolve
ground
integrity.
Go to Step 4.
Replace the
Printhead.
Complete.
Replace the
Printhead.

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