Xerox PHASER 8500 Service Manual page 93

Phaser 8400/8500/8550/8560 Color Printer Service Manual
11,006.43: Printhead broken serial link detected.
11,006.45: Printhead broken serial link detected.
11,007.44: PCI error detected.
11,008.45: The DMA hardware is not responding.
11,009.46: Communication timeout failure detected.
11,010.47: Hardware version mismatch.
11,010.48: Hardware version mismatch.
11,011.48: Software version mismatch.
11,012.49: The power control PLD does not match the expected version.
11,013.41: I/O PLD version mismatch.
11,014.42: Control Panel version mismatch.
11,015.43: Printhead PLD version mismatch.
11,016.44: Lower 525-sheet feeder PLD version mismatch.
11,017.45: Upper 525-sheet feeder PLD version mismatch.
11,018.46: Titan version mismatch.
Troubleshooting Procedure for Electronic Module Interface
Step Questions and Actions
1 Ensure ground integrity for the printer.
Did this resolve the error?
1. Inspect and reseat all connectors.
2
2. Inspect the gray cable between the I/O
board and the Electronics Module.
3. Ensure the cables are properly dressed in
the wiring raceway as detailed in the
wiring diagram section of this manual.
Did this correct the problem?
Reset NVRAM and retest.
3
Did this resolve the problem?
11, 001.47 and 11,017.45
■
11,002.48 and 11, 016.44
■
11,003.49 and 11,0014.42
■
11,004.41 and 11,013.41
■
11,006.43 and 11,015.43
■
11,009.46
■
For all other 11,000.4x errors:
■
Error Messages and Codes
Yes No
Complete. Go to Step 2.
Complete. Go to Step 3.
Complete. Go to Step 4.
Replace Tray Lift Motor or the
Electronics Module.
Replace the optional tray (or
check wiring).
Replace the I/O board.
Replace the I/O board or the
Control Panel.
Replace the Printhead.
Replace the I/O board or the
Electronics Module.
Replace the Electronics
Module.
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