Print-Quality Troubleshooting
Poor Small Text Resolution
5-22
Small characters appear heavy and "plug up."
Initial Actions
■
Check the media used is supported by this printer.
■
Check that the paper path is clean and clear of debris.
Troubleshooting Reference
Applicable Parts
Drum Temperature Sensor
■
X-Axis Motor
■
Poor Small Text Resolution Troubleshooting Procedure
Step
Questions and Actions
Try using a higher quality print mode.
1
Did this correct the problem?
2
1. Test the Drum Temperature Sensor with
Service Diagnostics.
2. Check that the Drum Termperature
Sensor is clean and properly positioned.
Did this correct the problem?
3
Check that the X-Axis drive system is
correctly assembled and lubricated, see "X-
Axis Motor (PL4.0.12)" on page 8-44 for
more information.
Did this correct the problem?
Example Print
Phaser 8400/8500/8550/8560 Color Printer Service Manual
s8500-038
Yes
No
Complete.
Go to Step 2.
Complete.
Go to Step 3.
Complete.
Replace the
X-Axis Motor.