Problems With Nec Expressbuilder - NEC Express5800/320Lb User Manual

7-32 Troubleshooting

Problems with NEC EXPRESSBUILDER

When the server is not booted from the NEC EXPRESSBUILDER CD-ROM, check the following:
Did you set the NEC EXPRESSBUILDER during POST and restart the server?
→ If you do not set the NEC EXPRESSBUILDER during POST and restart the
server, an error message will appear or the OS will boot.
Is BIOS configuration correct?
→ The boot device order may be specified with the BIOS setup utility of the server.
Use the BIOS setup utility to change the boot device order to boot the system from
the CD-ROM drive first.
<Menu to check: [Boot]>
When an error occurs while the NEC EXPRESSBUILDER is in progress, the following message
appears. After this message appears, check the error and take the appropriate corrective action
according to the error codes listed in the table below.
This machine is not supported.
NvRAM access error
Hard disk access error
The system-specific information
does not exist on the baseboard.
Please restore the backup data or
write the data by using [System
Information Management] of the
Off-line Maintenance Utility.
Only the authorized personnel are
allowed to do this operation.
An error message will also be displayed when an error was detected during system
diagnosis. Take a note or print the error message displayed, and contact your sales agent.
Message Cause and Remedy
This NEC EXPRESSBUILDER version is
not designed for this server. Execute the
NEC EXPRESSBUILDER on the compliant
server.
An access to the nonvolatile memory
(NvRAM) is not acceptable.
The hard disk is not connected or it is
failed.
Check whether the hard disk is correctly
connected.
These messages appear when NEC
EXPRESSBUILDER cannot find
sever-specific information, for example
when you replace the motherboard.
Maintenance personnel can use the offline
utility to write the information.