Collection Of Trouble Logs; Collection Of Event Logs - NEC Express5800/320Lb User Manual

COLLECTION OF TROUBLE LOGS

In the event of trouble, you can get information in the procedures described below:
IMPORTANT:
You can perform the procedures described below only when you are asked by
your maintenance personnel to get trouble logs.
When the system restarts after the trouble, it may show a message that there is a
shortage of virtual memory. However, continue the system startup. If you reset
and restart the system, you cannot get correct information.

Collection of Event Logs

Collect the logs of various events that have occurred in the NEC Express5800/ft series.
IMPORTANT:
stalled, restart the system, and then start collecting event logs.
Click [Start] → [Settings] → [Control Panel] → [Administrative Tools] → [Event
1.
Viewer].
2.
Select the type of the log to be collected.
[Application Log] contains events related to the applications that were active at
occurrence of the events. [Security Log] contains security-related events. [System
Log] contains events that occurred in system components of Windows 2000 Advanced
Server.
3.
Click [Save Log File As...] in the [Action] menu.
4.
Enter the name of the target archive log file in the [File name] box.
5.
Select the format of the target log file from the [Save as type] list box, and click [OK].
If a STOP error or system error has occurred or the system has
Troubleshooting 7-35