Problems With Nec Expressbuilder - NEC Express5800 Series Maintenance Manual

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Chapter 1 Maintenance
8.2

Problems with NEC EXPRESSBUILDER

[?]
Unable to start EXPRESSBUILDER
Did you insert EXPRESSBUILDER DVD and reboot while POST was being executed?
→ If you fail to insert EXPRESSBUILDER DVD and reboot during POST execution, an error message
may appear or the OS may start up. Restart the server.
Is BIOS configuration correct?
→ BIOS SETUP Utility allows you to configure the boot order of the boot devices. Configure the boot
order so that the optical disk drive will be the first to start up.
<Menu to check: [Boot]>
Is a message such as the following displayed?
→ Take an appropriate action according to the on-screen message.
This EXPRESSBUILDER version is
not designed for this computer.
Insert the correct version and
click [OK].
EXPRESSBUILDER could not get the
hardware parameters of this
motherboard.
This version is not designed for
this computer or the motherboard
may be broken.
The file that EXPRESSBUILDER
tried to operate was not found.
The file that EXPRESSBUILDER
tried to operate was not able to
open.
EXPRESSBUILDER can not get the
parameters of the definition
file.
An undefined error occurred.
62
Message
Express5800/R320c-E4, R320c-M4 Maintenance Guide (VMware)
Cause
This EXPRESSBUILDER
version is not designed for this
computer.
EXPRESSBUILDER could not
find the hardware information
on motherboard.
Failed to read a file or folder in
EXPRESSBUILDER.
Internal error occurred.
8. Troubleshooting
Solution
Use EXPRESSBUILDER
provided with the server. If the
same error persists, contact
your service representative.
Contact your sales
representative.
Media may be defective or the
optical disk drive may be
faulty.
Contact your sales
representative.

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