If The Upgrade Is Not Succesful - Lightware HDMI-TPS-TX210 User Manual

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8.FirmwareUpgrade
Step 4. Start the update and wait until it is finished.
Click on the Start Update button to start the procedure. The status is shown in
percentintherightsideofthedevicelineandtheoverallprocessinthebottom
progressbar.

INFO: Thedevicemightrebootduringthefirmwareupgradeprocedure.
Whentheprogressbarreaches100%(Doneisdisplayedatalldevices),theupgradeofalldevicesarefinished
successfullyandamessageappears;youcanclosethesoftware.
Step 5. Wait until the unit reboots with the new firmware.
Oncethefirmwareupgradeprocedureiscompleted,thedeviceisrebootedwiththenewfirmware.Shutting
downandrestartingthedeviceisrecommended.
HDMI-TPS-TX200series–User'sManual
8.5. If the Upgrade is not succesful
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START UPDATE
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Appliedfirmwarepackage:v1.2.0 | LDCsoftware:v2.2.0
Restarttheprocessandtrytheupgradeagain.
Ifthedevicecannotbeswitchedtobootload(firmwareupgrade)mode,youcandothatmanuallyas
writtenintheUser'smanualofthedevice.Pleasenotethatbackupandrestorecannotbeperformed
in this case.
Ifthebackupcannotbecreatedforsomereason,youwillgetamessagetocontinuetheprocess
withoutbackuporstoptheupgrade.Arootcausecanbethatthedesireddeviceisalreadyinbootload
(firmwareupgrade)mode,thus,thenormaloperationmodeissuspendedandbackupcannotbemade.
Ifanupgradeisnotsuccesful,theExport log button becomes red. If you press the button, you can
downloadthelogfileasaZIPpackagewhichcanbesenttoLightwareSupportifneeded.Thelogfiles
containusefulinformationaboutthecircumstancestofindtherootcause.
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