Download Status - Cisco 8800 Series Administration Manual

Cisco IP Phone Troubleshooting
Factory Reset
Parameter
Factory Reset

Download Status

Firmware Upgrade Status
Parameter
Firmware Upgrade Status 1
Firmware Upgrade Status 2
Firmware Upgrade Status 3
Provisioning Status
Parameter
Provisioning Profile
Provisioning Status 1
Provisioning Status 2
Provisioning Status 3
Provisioning Failure Reason
Note
The Upgrade and Provisioning Status are displayed in reverse chronological order (like reboot history). Each
entry gives the status, time, and reason.
Custom CA Status
These fields display the status of provisioning using a custom Certificate Authority (CA).
Parameter
Custom CA Provisioning Status
Description
Resets the phone when you click Factory Reset tab
when the phone is idle.
Description
Displays the upgrade status (failed or succeeded) with
reason for the same.
Description
Displays the profile file name of the phone.
Displays the provisioning status (resync) of the phone.
Displays the reason for the failure of provisioning of
the phone.
Description
Indicates whether provisioning using a custom CA
succeeded or failed:
• Last provisioning succeeded on mm/dd/yyyy
HH:MM:SS;
• Last provisioning failed on mm/dd/yyyy
HH:MM:SS
Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide
Factory Reset
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