Configuring Programmable Softkeys; Customize A Programmable Softkey - Cisco 8800 Series Administration Manual

Configuring Programmable Softkeys

Procedure
Step 1
Select Voice > Att Console.
Step 2 Set the Attendant Console LCD Contrast to a value between 1 and 15.
The higher the number, the greater the brightness on the key expansion module screen. If no value is entered,
the LCD brightness level is equal to 1, the dimmest value.
Configuring Programmable Softkeys
You can customize the softkeys displayed on the phone. The default softkeys (when the phone is in an idle
state) are Redial, Directory, Call Forward, and Do Not Disturb. Other softkeys are available during specific
call states (for example, if a call is on hold, the Resume softkey displays).
Before you begin
Access the phone administration web page. See
Procedure
Step 1 Select Voice > Phone.
Step 2
Under Programmable Softkeys, edit the softkeys depending on the call state that you want the softkey to
display. For more information, see
In the Programmable Softkeys section, each phone state is displayed and the softkeys that are available to
display during that state are listed. Each softkey is separated by a semicolon. Softkeys are shown in the format:
softkeyname
where softkeyname is the name of the key and position is where the key is displayed on the IP phone screen.
Positions are numbered, with position one displayed on the lower left of the IP phone screen, followed by
positions two through four. Additional positions (over four) are accessed by pressing the right arrow key on
the phone. If no position is given for a softkey, the key will float and appears in the first available empty
position on the IP phone screen.
Step 3 Click Submit All Changes.

Customize a Programmable Softkey

The phone provides sixteen programmable softkeys (fields PSK1 through PSK16). You can define the fields
by a speed-dial script.
Before you begin
Access the phone administration web page. See
Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide
202
Programmable Softkeys, on page
|[ position ]
Access the Phone Web Page, on page
204.
Access the Phone Web Page, on page
Cisco IP Phone Administration
88.
88.