Check The Status Of Your Ata (Ata 190-Sc); Change Your Work Address For Emergency Services For Cisco Webex Calling (Formerly Spark Call) - Cisco IP Phone 7800 Series User Manual

Additional Information
Change Your Work Address for Emergency Services for Cisco
Webex Calling (formerly Spark Call)
By default, your company's address is listed as your emergency service address on every Cisco device that
you've activated. You can change this value for any device. For example, if you have a Cisco desk phone at
your home office, you can change the emergency service address for that device but keep the company address
for your phone at work.
It's important that your emergency service address match the physical location of your device.
Before you begin
• Be aware that you can only change your emergency service address if you have an external number that
• A single number can only have one address associated to it. This means that if two devices are using the
Procedure
Step 1
From https://settings.webex.com, select My Devices.
Step 2 Select
Step 3
Under Emergency Services, fill out your address information, and then select Save.
You'll see a notice that your request is pending verification. When this notification goes away, the change has
gone through.

Check the Status of Your ATA (ATA 190-SC)

If your phone is not functioning then your ATA may be offline.
Procedure
Step 1 Sign in to
Step 2
Click Personalize Settings.
Step 3 Click Call Settings.
Step 4
Find your ATA device in the list of your devices.
Step 5 View your ATA status, which is either Online or Offline.
Cisco IP Phone 7800 and 8800 Series, Cisco IP Conference Phone 7832, and Cisco ATA 190-SC User Guide for Webex Calling (formerly Spark

Change Your Work Address for Emergency Services for Cisco Webex Calling (formerly Spark Call)

isn't shared with other colleagues. If you have an internal extension or a line that's shared with others,
your company's address is set as the default. In this case, you must contact your administrator if you'd
like to change your emergency service address.
same emergency callback number, only your administrator can make a change.
and choose Device Settings.
Cisco Webex Settings.
Call)
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