Cisco 8832 Manuals

Manuals and User Guides for Cisco 8832. We have 1 Cisco 8832 manual available for free PDF download: Administration Manual

Cisco 8832 Administration Manual

Cisco 8832 Administration Manual (190 pages)

IP Conference Phone  
Brand: Cisco | Category: Conference Phone | Size: 7.51 MB
Table of contents
Table Of Contents3................................................................................................................................................................
New And Changed Information For Firmware Release 12.5(1)11................................................................................................................................................................
New And Changed Information For Firmware Release 12.0(1)sr213................................................................................................................................................................
Cisco Ip Conference Phone 883217................................................................................................................................................................
Cisco Ip Conference Phone 8832 Buttons And Hardware19................................................................................................................................................................
Wired Expansion Microphone20................................................................................................................................................................
Wireless Expansion Microphone21................................................................................................................................................................
Related Documentation22................................................................................................................................................................
Documentation, Support, And Security Guidelines23................................................................................................................................................................
Physical And Operating Environment Specifications25................................................................................................................................................................
Phone Power Requirements26................................................................................................................................................................
Supported Network Protocols27................................................................................................................................................................
Cisco Unified Communications Manager Interaction30................................................................................................................................................................
Cisco Unified Communications Manager Express Interaction31................................................................................................................................................................
Voice Messaging System Interaction31................................................................................................................................................................
Phone Configuration Files32................................................................................................................................................................
Phone Behavior During Times Of Network Congestion32................................................................................................................................................................
Cisco Ip Conference Phone Installation33................................................................................................................................................................
Phone Installation35................................................................................................................................................................
Verify The Network Setup35................................................................................................................................................................
Enable Autoregistration For Phones36................................................................................................................................................................
Daisy Chain Mode37................................................................................................................................................................
Install The Conference Phone38................................................................................................................................................................
Ways To Provide Power To Your Conference Phone39................................................................................................................................................................
Install The Wired Expansion Microphones41................................................................................................................................................................
Install The Wireless Expansion Microphones42................................................................................................................................................................
Install The Wireless Microphone Charging Cradle43................................................................................................................................................................
Install The Conference Phone In Daisy Chain Mode44................................................................................................................................................................
Reboot Your Conference Phone From The Backup Image45................................................................................................................................................................
Set Up The Phone From The Setup Menus46................................................................................................................................................................
Apply A Phone Password47................................................................................................................................................................
Text And Menu Entry From The Phone47................................................................................................................................................................
Configure The Network Settings48................................................................................................................................................................
Network Setup Fields48................................................................................................................................................................
Set Domain Name Field52................................................................................................................................................................
Enable Wireless Lan From The Phone52................................................................................................................................................................
Set Up The Wireless Lan From Cisco Unified Communications Manager53................................................................................................................................................................
Set Up Wireless Lan From The Phone54................................................................................................................................................................
Set The Number Of Wlan Authentication Attempts55................................................................................................................................................................
Enable Wlan Prompt Mode56................................................................................................................................................................
Set Up A Wi-fi Profile Using Cisco Unified Communications Manager56................................................................................................................................................................
Set Up A Wi-fi Group Using Cisco Unified Communications Manager58................................................................................................................................................................
Verify The Phone Startup58................................................................................................................................................................
Cisco Unified Communications Manager Phone Installation61................................................................................................................................................................
Set Up A Cisco Ip Conference Phone61................................................................................................................................................................
Determine The Phone Mac Address65................................................................................................................................................................
Phone Addition Methods66................................................................................................................................................................
Add Phones Individually66................................................................................................................................................................
Add Phones With A Bat Phone Template67................................................................................................................................................................
Add Users To Cisco Unified Communications Manager67................................................................................................................................................................
Add A User From An External Ldap Directory68................................................................................................................................................................
Add A User Directly To Cisco Unified Communications Manager68................................................................................................................................................................
Add A User To An End User Group69................................................................................................................................................................
Associate Phones With Users69................................................................................................................................................................
Survivable Remote Site Telephony70................................................................................................................................................................
Self Care Portal Management73................................................................................................................................................................
Self Care Portal Overview73................................................................................................................................................................
Set Up User Access To The Self Care Portal73................................................................................................................................................................
Customize The Self Care Portal Display74................................................................................................................................................................
Cisco Ip Conference Phone Administration75................................................................................................................................................................
Cisco Ip Conference Phone Security77................................................................................................................................................................
Cisco Ip Phone Security Overview77................................................................................................................................................................
Security Enhancements For Your Phone Network78................................................................................................................................................................
Supported Security Features78................................................................................................................................................................
Set Up A Locally Significant Certificate82................................................................................................................................................................
Enable Fips Mode83................................................................................................................................................................
Phone Call Security83................................................................................................................................................................
Secure Conference Call Identification84................................................................................................................................................................
Secure Phone Call Identification85................................................................................................................................................................
Provide Encryption For Barge86................................................................................................................................................................
Wlan Security86................................................................................................................................................................
Wireless Lan Security89................................................................................................................................................................
802.1x Authentication93................................................................................................................................................................
Cisco Ip Conference Phone Customization95................................................................................................................................................................
Custom Phone Ringtones95................................................................................................................................................................
Set Up A Custom Phone Ring95................................................................................................................................................................
Custom Ring File Formats96................................................................................................................................................................
Customize The Dial Tone97................................................................................................................................................................
Cisco Ip Conference Phone Features And Setup99................................................................................................................................................................
Cisco Ip Phone User Support99................................................................................................................................................................
Set Up A New Softkey Template99................................................................................................................................................................
Configure Phone Services For Users100................................................................................................................................................................
Phone Feature Configuration101................................................................................................................................................................
Set Up Phone Features For All Phones102................................................................................................................................................................
Set Up Phone Features For A Group Of Phones102................................................................................................................................................................
Set Up Phone Features For A Single Phone103................................................................................................................................................................
Product Specific Configuration103................................................................................................................................................................
Disable Transport Layer Security Ciphers113................................................................................................................................................................
Schedule Power Save For Cisco Ip Phone114................................................................................................................................................................
Schedule Energywise On Cisco Ip Phone116................................................................................................................................................................
Set Up Do Not Disturb119................................................................................................................................................................
Set Up Call Forward Notification120................................................................................................................................................................
Ucr 2008 Setup121................................................................................................................................................................
Set Up Ucr 2008 In Common Device Configuration121................................................................................................................................................................
Set Up Ucr 2008 In Common Phone Profile122................................................................................................................................................................
Set Up Ucr 2008 In Enterprise Phone Configuration122................................................................................................................................................................
Set Up Ucr 2008 In Phone122................................................................................................................................................................
Mobile And Remote Access Through Expressway123................................................................................................................................................................
Deployment Scenarios124................................................................................................................................................................
Configure User Credentials Persistent For Expressway Sign-in124................................................................................................................................................................
Problem Report Tool125................................................................................................................................................................
Configure A Customer Support Upload Url125................................................................................................................................................................
Set The Label For A Line126................................................................................................................................................................
C H A P T E127................................................................................................................................................................
Corporate And Personal Directory127................................................................................................................................................................
Corporate Directory Setup127................................................................................................................................................................
Personal Directory Setup127................................................................................................................................................................
User Personal Directory Entries Setup128................................................................................................................................................................
Download Cisco Ip Phone Address Book Synchronizer128................................................................................................................................................................
Cisco Ip Phone Address Book Synchronizer Deployment129................................................................................................................................................................
Install Synchronizer129................................................................................................................................................................
Set Up Synchronizer129................................................................................................................................................................
Cisco Ip Conference Phone Troubleshooting131................................................................................................................................................................
Monitoring Phone Systems133................................................................................................................................................................
Monitoring Phone Systems Overview133................................................................................................................................................................
Cisco Ip Phone Status133................................................................................................................................................................
Display The Phone Information Window134................................................................................................................................................................
Display The Status Menu134................................................................................................................................................................
Display The Status Messages Window134................................................................................................................................................................
Display The Network Statistics Window141................................................................................................................................................................
Display The Call Statistics Window144................................................................................................................................................................
Cisco Ip Phone Web Page146................................................................................................................................................................
Access The Phone Web Page146................................................................................................................................................................
Device Information Web Page147................................................................................................................................................................
Network Setup Web Page148................................................................................................................................................................
Ethernet Information Web Page154................................................................................................................................................................
Network Web Pages155................................................................................................................................................................
Console Logs, Core Dumps, Status Messages, And Debug Display Web Pages157................................................................................................................................................................
Streaming Statistics Web Page157................................................................................................................................................................
Request Information From The Phone In Xml163................................................................................................................................................................
Sample Callinfo Output163................................................................................................................................................................
Sample Lineinfo Output164................................................................................................................................................................
Sample Modeinfo Output165................................................................................................................................................................
Phone Troubleshooting167................................................................................................................................................................
General Troubleshooting Information167................................................................................................................................................................
Startup Problems169................................................................................................................................................................
Cisco Ip Phone Does Not Go Through The Normal Startup Process169................................................................................................................................................................
Ciscoipphonedoesnotregisterwithciscounifiedcommunicationsmanager170................................................................................................................................................................
Phone Displays Error Messages170................................................................................................................................................................
Phone Cannot Connect To Tftp Server Or To Cisco Unified Communications Manager171................................................................................................................................................................
Phone Cannot Connect To Tftp Server171................................................................................................................................................................
Phone Cannot Connect To Server171................................................................................................................................................................
Phone Cannot Connect Using Dns171................................................................................................................................................................
Cisco Unified Communications Manager And Tftp Services Are Not Running172................................................................................................................................................................
Configuration File Corruption172................................................................................................................................................................
Cisco Unified Communications Manager Phone Registration172................................................................................................................................................................
Cisco Ip Phone Cannot Obtain Ip Address173................................................................................................................................................................
Phone Reset Problems173................................................................................................................................................................
Phone Resets Due To Intermittent Network Outages173................................................................................................................................................................
Phone Resets Due To Dhcp Setting Errors173................................................................................................................................................................
Phone Resets Due To Incorrect Static Ip Address174................................................................................................................................................................
Phone Resets During Heavy Network Usage174................................................................................................................................................................
Phone Resets Due To Intentional Reset174................................................................................................................................................................
Phone Resets Due To Dns Or Other Connectivity Issues174................................................................................................................................................................
Phone Does Not Power Up175................................................................................................................................................................
Phone Cannot Connect To Lan175................................................................................................................................................................
Cisco Ip Phone Security Problems175................................................................................................................................................................
Ctl File Problems175................................................................................................................................................................
Authentication Error, Phone Cannot Authenticate Ctl File175................................................................................................................................................................
Phone Cannot Authenticate Ctl File176................................................................................................................................................................
Ctl File Authenticates But Other Configuration Files Do Not Authenticate176................................................................................................................................................................
Itl File Authenticates But Other Configuration Files Do Not Authenticate176................................................................................................................................................................
Tftp Authorization Fails176................................................................................................................................................................
Phone Does Not Register177................................................................................................................................................................
Signed Configuration Files Are Not Requested177................................................................................................................................................................
Audio Problems177................................................................................................................................................................
No Speech Path177................................................................................................................................................................
Choppy Speech178................................................................................................................................................................
One Phone In Daisy Chain Mode Doesn't Work178................................................................................................................................................................
General Telephone Call Problems178................................................................................................................................................................
Phone Call Cannot Be Established178................................................................................................................................................................
Phone Does Not Recognize Dtmf Digits Or Digits Are Delayed179................................................................................................................................................................
Troubleshooting Procedures179................................................................................................................................................................
Check Tftp Settings179................................................................................................................................................................
Determine Dns Or Connectivity Issues180................................................................................................................................................................
Check Dhcp Settings180................................................................................................................................................................
Create A New Phone Configuration File181................................................................................................................................................................
Verify Dns Settings181................................................................................................................................................................
Start Service182................................................................................................................................................................
Control Debug Information From Cisco Unified Communications Manager182................................................................................................................................................................
Additional Troubleshooting Information183................................................................................................................................................................
Maintenance185................................................................................................................................................................
Restart Or Reset The Conference Phone185................................................................................................................................................................
Restart The Conference Phone185................................................................................................................................................................
Reset The Conference Phone Settings From The Phone Menu185................................................................................................................................................................
Reset The Conference Phone To Factory Defaults From The Keypad186................................................................................................................................................................
Voice Quality Monitoring186................................................................................................................................................................
Voice Quality Troubleshooting Tips187................................................................................................................................................................
Cisco Ip Phone Cleaning188................................................................................................................................................................
International User Support189................................................................................................................................................................
Unified Communications Manager Endpoints Locale Installer189................................................................................................................................................................
International Call Logging Support189................................................................................................................................................................
Language Limitation190................................................................................................................................................................

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