Other Trouble; Printing Does Not Start - Kyocera Taskalfa Pro 15000c Operation Manual

Troubleshooting > Other Trouble

Other Trouble

Printing does not start

When the following machine operation troubles occur, implement appropriate procedures.
Symptom
An extended function
does not start.
The screen does not
respond when the power
switch is turned on.
Cannot print by sending a
job from the printer driver.
Blank sheets are ejected.
Cannot print.
Cannot print with USB
memory.
USB memory not
recognized.
Checkpoints
Is the Auto Panel Reset time short?
Is the machine plugged in?
Is the machine powered on?
Is there a message on the screen?
Is the machine in Sleep mode?
―
Are the originals loaded correctly?
Is the machine plugged in?
Is the machine powered on?
Are the USB cable and network
cable connected?
When the network is configured
using the name resolution, does the
IP address (private address) of the
other network which can not access
coexists?
Is the USB host blocked?
―
Corrective Actions
Set the Auto Panel Reset time to 30
seconds or more.
Plug the power cord into an AC
outlet.
Turn on the main power switch.
Determine the appropriate response
to the message and respond
accordingly.
Select any key on the operation
panel to recover the machine from
Sleep mode.
Check that the settings of the
application software.
When placing originals on the
platen, place them face-down and
align them with the original size
indicator plates.
When placing originals in the
document processor, place them
face-up.
Plug the power cord into an AC
outlet.
Turn on the main power switch.
Connect the correct USB cable and
network cable securely.
The number of host name and
domain name which can be used
with the machine is one
respectively. Configure the network
under this restriction.
Change the settings of name
resolution such as NetBEUI and
DNS, or network environment
settings.
Select [Unblock] in the USB host
settings.
Check that the USB memory is
securely plugged into the machine.
19-33
Reference
Page
page 15-7
―
page 3-5
page 19-43
page 3-9
―
page 4-21
page 4-22
―
page 3-5
page 3-4
―
Command
Center RX
User
Guide
page 15-55
―