Remote Settings - Ricoh MP 7503SP Field Service Manual

@Remote Settings

• Prepare and check the following check points before you visit the customer site. For details, ask the
@Remote key person.
Check points before making @Remote settings
1. The setting of SP5816-201 in the mainframe must be "0".
2. Print the SMC with SP5990-002 and then check if a device ID2 (SP5811-003) must be correctly
programmed.
• 6 spaces must be put between the 3-digit prefix and the following 8-digit number (e.g.
xxx______xxxxxxxx).
• ID2 (SP5811-003) and the serial number (SP5811-001) must be the same (e.g. ID2:
A01______23456789 = serial No. A0123456789)
3. The following settings must be correctly programmed.
• Proxy server IP address (SP5816-063)
• Proxy server Port number (SP5816-064)
• Proxy User ID (SP5816-065)
• Proxy Password (SP5816-066)
4. Get a Request Number
Execute the @Remote Settings
1. Enter the SP mode.
2. Input the Request number which you have obtained from @Remote Center GUI, and then enter
[OK] with SP5816-202.
3. Confirm the Request number, and then click [EXECUTE] with SP5816-203.
4. Check the confirmation result with SP5816-204.
Value
0 Succeeded
3 Communication error (proxy enabled)
4 Communication error (proxy disabled)
5 Proxy error (authentication error)
6 Communication error
8 Other error
Meaning Solution/ Workaround
-
Check the network condition.
Check the network condition.
Check Proxy user name and password.
Check the network condition.
See "SP5816-208 Error Codes" below this.
@Remote Settings
437