Ricoh MP 7503SP Field Service Manual page 442

2. Installation
Code
-12009
-12010
Error Caused by Response from GW URL
Code
-2385
-2387
-2389
-2390
-2391
-2392
-2393
-2394
-2395
-2396
-2397
-2398
440
Meaning
The ID2 in the NVRAM does not match
the ID2 in the individual certification.
The certification area is not initialized.
Meaning
Other error
Not supported at the Service Center
Database out of service
Program out of service
Two registrations for the same
mainframe
Parameter error
External RCG not managed
Mainframe not managed
Box ID for external RCG is illegal.
Mainframe ID for external RCG is
illegal.
Incorrect ID2 format
Incorrect request number format
Solution/ Workaround
Check ID2 of the mainframe.
Initialize the certification area.
Solution/ Workaround
Check the registration condition of the
mainframe
Check the ID2 of the mainframe.
Check the Request No.