Information Services - Digital Equipment 3300R Service Manual

Troubleshooting Strategy

Information Services

Several information resources are available, which are described briefly in the following
sections.
Alpha Firmware Updates
Under certain circumstances, such as a CPU upgrade or replacement of the system
motherboard, you may need to update your system firmware. An Alpha Firmware CD-
ROM is available with the Windows NT operating system. Operating system and
firmware revisions must be compatible. The latest version of the firmware files can also be
downloaded from the Internet as follows:
http://www.windowsnt.digital.com
Fail-Safe Floppy Loader
The fail-safe floppy loader diskette (AK-R4VLA-CA) can be ordered. Call 1-800-
, or download the firmware from the Internet (using the firmware update address
DIGITAL
above) to create your own fail-safe loader diskette.
ECU Revisions
The EISA Configuration Utility (ECU) is used for configuring EISA options on
Server systems. Systems are shipped with an ECU kit, which includes the ECU license.
Customers who already have the ECU and license, but need the latest ECU revision (a
minimum revision of 1.10 for
kit. Call 1-800-
Late-Breaking Technical Information
You can download up-to-date files and late-breaking technical information from the
Internet. The information includes firmware updates, the latest configuration utilities,
software patches, lists of supported options, wide SCSI information, and more.
World Wide Web address:
http://www.windowsnt.digital.com
Supported Options
A list of options supported on
World Wide Web:
http://www.windows.digital.com
1–12 DIGITAL Server 3300/3300R
DIGITAL
to order.
DIGITAL
DIGITAL
Server 3300/3300R systems), can order a separate
Server 3300/3300R systems is available on the
DIGITAL