Rmc Troubleshooting Tips; Table 4-2 Rmc Troubleshooting - Digital Equipment 3300R Service Manual

RMC Troubleshooting Tips

Table 4-2 lists possible causes and suggested solutions for symptoms you might see.

Table 4-2 RMC Troubleshooting

Symptom
The local terminal will not
communicate with the
system or RMC console.
RMC will not answer when
the modem is called.
Possible Cause
System, terminal, or RMC
baud rate set incorrectly.
Modem cables may be
incorrectly installed.
RMC remote access is
disabled.
RMC does not have a valid
password set.
On power-up, the RMC
defers initializing the
modem for 30 seconds to
allow the modem to
complete its internal
diagnostics and
initializations.
Modem may have had
power cycled since last
being initialized or modem
is not set up correctly.
Server Management Console
Suggested Solution
Set the baud rates for the
system, RMC, and
terminal to 9600 baud. For
first-time setup, suspect
the console terminal, since
the RMC and system
default is 9600.
Check modem phone lines
and connections.
Enable remote access.
Set password and enable
remote access.
Wait 30 seconds after
powering up the system
and RMC before
attempting to dial in.
Enter enable remote
command from RMC
console.
Continued on next page
DIGITAL Server 3300/3300R 4–19